Seana was outstanding. Very strong customer service and communication skills. Kept me informed regarding my vehicle’s status, arranged for a loaner car ( service was multiple days). The teamwork amongst the service desk staff was very apparent. I would strongly recommend Sullivan Toyota . Shawn D
7/8/2026
David O. VERIFIED CUSTOMER
Great job. Great advice on protecting my car from further rodent incursions.
7/8/2026
Heather F. VERIFIED CUSTOMER
Everyone was great !!!!
7/8/2026
Robert S. VERIFIED CUSTOMER
The car feels better and I look forward to keeping it for a couple more years.
7/7/2026
Paula C. VERIFIED CUSTOMER
Tom was outstanding. He took my car in and got me out very fast because I had a family emergency in western MA. Can’t say enough good things about Tom!
7/7/2026
Sandra M. VERIFIED CUSTOMER
Seana is always very professional, knowledgeable, and considerate. She is a pleasure to deal with as she also keeps me informed of my car!s needs, costs, and options. She makes my car servicing a pleasant experience.
7/7/2026
Anne B. VERIFIED CUSTOMER
Christian provides outstanding customer service. As usual I am completely satisfied & recommend this dealership due to his excellent customer service.
7/6/2026
Tamara N. VERIFIED CUSTOMER
He provided exceptional service.
7/6/2026
Christina B. VERIFIED CUSTOMER
Takes too long. It should not ne over 2 hours fir an oil change& tire rotation,
7/6/2026
Zachary R. VERIFIED CUSTOMER
Great gentleman to deal with. Respectful and got everything handled fast
7/6/2026
Donald M. VERIFIED CUSTOMER
Great service
7/4/2026
Kirk E. VERIFIED CUSTOMER
I am happy with the work that was completed, both the recall and the gas door replacement. It would have been nice to have had the Tacoma emblems reinstalled, but that is a minor issue. I'll be reaching out to Sullivan brothers when needed in the future.
7/3/2026
Katharine T. VERIFIED CUSTOMER
Tom was great! I love that he didn’t try to sell me on anything I didn’t need.
7/3/2026
Mark G. VERIFIED CUSTOMER
Bob’s the best
7/3/2026
Peter C. VERIFIED CUSTOMER
Seana was outstanding. I had major service done on my 4runner and she was helpful, communicative, and accurate in what she told me.
7/3/2026
Scott W. VERIFIED CUSTOMER
Tom was excellent to deal with
7/2/2026
Grace R. VERIFIED CUSTOMER
I LOVE SULLIVAN TOYOTA! Today was different from other visits but it good! LOVE
7/2/2026
Scott C. VERIFIED CUSTOMER
2.5 hours for a oil change is crazy.
I bought 3 trucks there in the past but I won't buy another one because of the long wait for basic service.
7/1/2026
Heather C. VERIFIED CUSTOMER
Patty **** and my car was returned covered in bird ****