He addressed all of my concerns. He explained the issues that needed to be addressed and the cost to fix them.I depend so much on my vehicle and he has helped me to maintain it. That gives me peace of mind. Thank you.
6/12/2025
Vicky H. VERIFIED CUSTOMER
Very good service a lot faster than what I was told. It would be a wonderful dealership.
6/12/2025
Tracy P. VERIFIED CUSTOMER
Great service and fast service, thank you.
6/11/2025
Penelope L. VERIFIED CUSTOMER
Awesome job as usual
6/11/2025
Craig K. VERIFIED CUSTOMER
Larry is excellent. Always thinking about my concerns and proactively offering solutions
6/11/2025
Sarah H. VERIFIED CUSTOMER
Thank you
6/11/2025
Anita H. VERIFIED CUSTOMER
I was taken care of in a timely and efficient manner. The tech was friendly and knowledgeable taking care of my requests. He informed me of potential needed services without pressuring me to purchase at this time.
6/11/2025
Josh M. VERIFIED CUSTOMER
Larry was great. Very knowledgeable and professional. We will be back to Robert’s Toyota because of Larry
6/11/2025
Larry V. VERIFIED CUSTOMER
Best experience I ever had there. Conner did an outstanding job
6/11/2025
Denzil A. VERIFIED CUSTOMER
$120.00 for a tire rotation and simple 5,000 mile inspection seems over the top. No oil change until 10,000 miles seems out of line. I had the oil changed at 2,500 miles at my expense. Not enjoying my Toyota experience, nor have I trusted my dealership experience.
6/10/2025
Cathy D. VERIFIED CUSTOMER
Three and one half hours for an oil change and tire rotation is unacceptable.
To make matters worse one of your schedulers solicited the appointment. Not happy.
6/7/2025
Talon N. VERIFIED CUSTOMER
Completely satisfied Larry Fee is awesome ,someone should promote him up and give him a raise he works hard and deserves it.
6/7/2025
Shannon T. VERIFIED CUSTOMER
Larry was very professional and a pleasure working with.
6/6/2025
Lauren W. VERIFIED CUSTOMER
Great job! And so fast. Thank you!
6/6/2025
Deborah B. VERIFIED CUSTOMER
Connor was exceptionally courteous and competent. He informed me of the additional service suggested and explained how the service would enhance the performance of my Highlander. Also, I was in and out in about 45 minutes. Overall fantastic experience!!
6/6/2025
Dylan C. VERIFIED CUSTOMER
Great service, quick in and out
6/6/2025
Ronnie V. VERIFIED CUSTOMER
Always fast friendly service by Larry and his department.
6/6/2025
Martha M. VERIFIED CUSTOMER
Great service!
6/5/2025
Michelle H. VERIFIED CUSTOMER
Fast service
6/5/2025
Andrew P. VERIFIED CUSTOMER
I brought my new Tundra up last Thursday with 4 requests. Lift kit and steps that I financed in the deal as well as fix the MFG defect in the paint and remove the TRD stickers. I was promised 2 day turnaround and completion by Saturday. I was notified Saturday it would go into Monday and then Monday that it would be done Tuesday. I asked if they were able to get everything done and they confirmed, everything but removing the stickers. I get there today to pick it up and the defect in the door wasn’t touched. After that, I spoke with a manager that said I would have to bring it back so they could get a quote from TriStar (your body shop). I took it upon myself to take the truck and got it looked at within 5 minutes. They are sending the estimate to Roberts. Living 45m away it’s not easy going back and forth and literally all the miles on my brand new truck is going back and forth to Roberts.