Everything was great. I thought it was odd that the woman who waited on me for pick up didn't say anything or look at me until I had to sign.
4/5/2024
Luis P. VERIFIED CUSTOMER
????
4/4/2024
GARY B. VERIFIED CUSTOMER
Quick and easy
4/4/2024
Susan W. VERIFIED CUSTOMER
All went well
4/4/2024
Yasar B. VERIFIED CUSTOMER
Everthing is gerat
4/3/2024
Munira K. VERIFIED CUSTOMER
They did great with my vehicle
4/3/2024
Skye C. VERIFIED CUSTOMER
First off, my service advisor was super responsive and kept me informed at every step of the process. This is kind of a fringe case, but a pigtail came unplugged and melted on the exhaust, but it’s still functional. This is partly on me for not asking but I wish I were given the option of having the connector that was damaged replaced. However I do believe that I understand why this wasn’t offered as it appears this connector is currently only available with a harness. The parts department offered to contact Toyota to see if they can find or make it available to order. Again, my service advisor was great, I just think I’ve gotten caught in a little bit of a mystery that Toyota will have to help out with.
4/3/2024
Nicole Q. VERIFIED CUSTOMER
I had a warranty fuel door replacement. Upon pickup, it was obvious the paint was not color matched. When the service manager was asked, he was just very dismissive and acknowledged it was pretty bad,but nothing to do about it. He repeated that the warranty doesn't cover color matching, I asked why we weren't offered that additional service, even for a fee and he shrugged. He also stated that the warranty door was already sent back 'on the truck'. The whole exchange was disappointing because I didn't feel as though he had any solution to offer for the grossly mismatched paint.
4/3/2024
Rameshbhai P. VERIFIED CUSTOMER
It was good
4/3/2024
Dave P. VERIFIED CUSTOMER
Excellent service provided
4/2/2024
Dianne B. VERIFIED CUSTOMER
I was impressed with the efficiency of checking in. The wait for completion of service was faster than in the past. Thank you.
4/2/2024
Eric H. VERIFIED CUSTOMER
Woman at the front desk is condescending, rude and unfriendly. Nearly 3 hour wait to check for a slow leak. Lots of good experiences with Toyota, but not this time. Don’t schedule so many people if you can’t handle the workload. I would rather have brought my car in later in the week.
Also pretty sure I have tire warranty, and no one bothered to check. Looking forward to getting documentation and getting refund.
4/2/2024
Raymundo P. VERIFIED CUSTOMER
You guys were quick and got the job done right thank you
4/2/2024
Rigo T. VERIFIED CUSTOMER
Amazing place thank you for everything
4/2/2024
Andrey S. VERIFIED CUSTOMER
Very nice.
4/2/2024
Mumina A. VERIFIED CUSTOMER
quality of work service attitude towards people at the highest level Thank you for being here.
3/31/2024
Anthony G. VERIFIED CUSTOMER
Exceptional service.
3/31/2024
Jonathan G. VERIFIED CUSTOMER
Chanell continues to go above and beyond for customers.