Shannon is always kind and professional and he goes above and beyond every time. I appreciate him and consider him a big part of the reason why I return to Faulkner Toyota.
6/9/2026
Thomas H. VERIFIED CUSTOMER
Greatest service experience ever
6/9/2026
James R. VERIFIED CUSTOMER
Always a pleasure working with Sannon,very knowledgable and professional.
6/9/2026
Grayson S. VERIFIED CUSTOMER
Thanks for keeping me aware of the maintenance that I might have forgotten or slipped my mind.
6/9/2026
George H. VERIFIED CUSTOMER
I have always been happy with the service
6/9/2026
Atg Trucking,. VERIFIED CUSTOMER
Great coustemer service.fast service.
6/8/2026
Pete D. VERIFIED CUSTOMER
Are you kidding me??? I paid extra in my monthly payments for protection from this older vehicle having a serious problem!!!
So what happens? I have a serious problem and your ripoff crackpot extended warranty provider declines to keep their service agreement and turns down giving me the help I paid for.
So basically the extended warranty is design to make them more money and to not keep their word on their service they promised!!
Scam if I’ve ever seen one!!!
6/8/2026
John F. VERIFIED CUSTOMER
In my 5 years at Faulkner as a customer Chanell Lofton has always been professional, understanding and attentive to my questions or concerns regarding service. I only her dedication and amazing customer service does not go unseen and unrewarded. Thank you Ms.Lofton.
6/8/2026
Ellen Smith. VERIFIED CUSTOMER
Please change my name to Ellen Keal
6/8/2026
David F. VERIFIED CUSTOMER
I could not ask for better service. Thank you to all. My car was done quicker than expected. Thanks again
6/6/2026
Nikolaos G. VERIFIED CUSTOMER
Thanks
6/6/2026
George K. VERIFIED CUSTOMER
Chanell was great..she seems very knowledgeable and answered all my questions..it was a good experience.
All the work was done and I was completely satisfied
6/5/2026
Anthony C. VERIFIED CUSTOMER
I thought that my Toyota Highlander with 22,000 miles was covered for the first maintenance before 30,000 miles, of topping off the fluids rotate the tires check the wiper blades, brakes and rotor check, I had to pay $67 for that service, when I thought the maintenance light was an oil change light. I don’t understand why that service is not free for Vehicles under 35,000 miles.
6/5/2026
Oscar C. VERIFIED CUSTOMER
Excellent service fh vs for c e if c th c v b da s cnn khan
6/5/2026
Christopher B. VERIFIED CUSTOMER
David, was professional and answered all of my questions and my truck was done in a timely manner for how busy the service was.
6/4/2026
L S. VERIFIED CUSTOMER
It’s always been a pleasure dealing with Shannon. He’s always upfront with me.
6/4/2026
Edgardo B. VERIFIED CUSTOMER
Mr Montero is an outstanding service representative.
6/4/2026
Raymond C. VERIFIED CUSTOMER
Was satisfied with everything thank you
6/4/2026
Robert B. VERIFIED CUSTOMER
Great service as always.
Thanks
6/4/2026
Earlene M. VERIFIED CUSTOMER
She was very understanding and addressed my problem with kindness.