Shannon was very helpful as he is every time I'm there...very professional and, courteous.
I've been with Toyota for over 20 years...no problems...especially with Allan taking care of me...
6/22/2026
Christopher L. VERIFIED CUSTOMER
The staff was very professional and courteous
6/22/2026
Hervel Z. VERIFIED CUSTOMER
The speedy service
6/22/2026
Kathleen G. VERIFIED CUSTOMER
Very nice and professional ????
6/19/2026
Roberto C. VERIFIED CUSTOMER
Great work
6/19/2026
Barbara B. VERIFIED CUSTOMER
Service at Faulkner is always the best. Shannon is the absolute best. He always explains everything very clearly and lets me know in advance. If my car will need any work the next time I bring it in.
6/19/2026
Sandra L. VERIFIED CUSTOMER
I would like to thank Chanell for being so kind and helpful with the vehicle matter. Really appreciate your patience and help, much appreciated.
6/19/2026
Serghei Z. VERIFIED CUSTOMER
Well done ????
6/19/2026
Tomas L. VERIFIED CUSTOMER
Everyone was friendly when I came in. Rich explained what going to do vehicle and ask if they were any issue. If something would happen we will let me know. Vehicle was done at time they promised on online paperwork
6/19/2026
Ethel W. VERIFIED CUSTOMER
Shannon and the front desk staff are always professional and friendly. They make you feel like family.
6/19/2026
Christopher L. VERIFIED CUSTOMER
Cris was great, he always is. I don’t know if he gets to see these comments or ratings, but he doesn’t just pass you along. He takes the time to explain what went wrong, answer questions, and I appreciate that about him. He does a great job for you guys!
6/18/2026
Elizabeth L. VERIFIED CUSTOMER
Prompt, courteous service.????????
6/18/2026
James H. VERIFIED CUSTOMER
If Ms Lofton was not my service advisor I would not be a customer.Hands down the best one you have there.
Thanks
6/18/2026
Michele N. VERIFIED CUSTOMER
It is always a pleasure having Shannel as my service rep.
6/18/2026
Barbara E. VERIFIED CUSTOMER
Shannon is the best!
6/17/2026
Kathleen K. VERIFIED CUSTOMER
He did a great job
6/17/2026
Sarah S. VERIFIED CUSTOMER
I was very happy with my service at Faulkner Toyota. Thank you for your great service.
6/16/2026
Wade R. VERIFIED CUSTOMER
Work on my vehicle was completed to my satisfaction.
6/16/2026
Gerald B. VERIFIED CUSTOMER
Service completed on time
6/15/2026
Shamyra W. VERIFIED CUSTOMER
Always great service from Chanell Lofton and taken care of. She the best at what she do!