Chanell is awesome. She is friendly and has your best interests at heart. Great service advisor
5/28/2026
Michelle J. VERIFIED CUSTOMER
I appreciated my service experience
5/28/2026
Jerome G. VERIFIED CUSTOMER
Very nice job.
5/27/2026
Marvin G. VERIFIED CUSTOMER
so far so good with your svc dept, its why i keep returning. good work, competitive pricing, pleasant surroundings, and good folks to interact with
5/27/2026
Shannon S. VERIFIED CUSTOMER
Dropped off my vehicle at 10:30, with a request it be done ASAP so I could have it back before my daughter’s nap. Called “Alex” at 1:40 with open starts. Called “Alex” at 2:35 with request to be connect to someone in service and got a nobody available Responses. Called again and asked that a service member call. Showed up at 3:30pm and my car had just started getting service. If my services weren’t under warranty/ Toyota care I would not be bringing my vehicle to Faulkner.
5/27/2026
Tom G. VERIFIED CUSTOMER
Everything was done and service was great, was able to drop it off the night before and have it ready by mid afternoon.
5/27/2026
Katherine N. VERIFIED CUSTOMER
Shannon is the Best! I always receive excellent service from Shannon and his team at Faulkner Toyota.
5/27/2026
Raymond M. VERIFIED CUSTOMER
Excellent job Rich thankyou
5/27/2026
Felix S. VERIFIED CUSTOMER
Excellent quick service
5/26/2026
Tj M. VERIFIED CUSTOMER
Great service as always!
5/26/2026
Sandra K. VERIFIED CUSTOMER
Shannon is the best advisor.
He has been my advisor for years.
5/26/2026
Robert R. VERIFIED CUSTOMER
Cris is absolutely fabulous!! He got me in quickly, kept me informed throughout the entire process, and made what could have been a stressful situation very easy and reassuring. Communication was outstanding, and I truly appreciated how professional, friendly, and attentive he was. I always have great service experiences because of Cris. Thank you for taking such great care of my vehicle and making me feel valued as a customer.
Excellent experience from start to finish.
5/26/2026
Premal C. VERIFIED CUSTOMER
Very thorough and professional. 10 out of 10
5/26/2026
Cris M. VERIFIED CUSTOMER
David was great as was the gentleman who checked the vehicle in when I arrived.
5/23/2026
Frederick W. VERIFIED CUSTOMER
My service appointment was very professional. I look forward to my next service appointment. Thanks
5/23/2026
Brian N. VERIFIED CUSTOMER
Cristofer is great - always goes above and beyond
5/23/2026
Danny B. VERIFIED CUSTOMER
Pleasant and clear information
Thanks
5/22/2026
David U. VERIFIED CUSTOMER
My Venza is a 2013 with 60,000 miles on it as a lease from November 2018 … the Toyota Brand and Dependability is Amazing !! We have owned at least 5 Toyotas all Highlanders and my 2013 Venza . The scheduled maintenance has been a big help with my car running 100 % ????!! Thanks to Shannon Haughney who has been my Service Manager for almost A 10 years this November ( it’s been a long time). I just had $4200 done for 2026 Pa Inspection ???? with additional lower ball joints replaced after showing wear, front struts and front brakes !! I know I will be ready for the 2026 Summer Season with Freezing A/C serviced last year 2025 !! Thank You Shannon for looking ???? out for my priorities and safe operations of my Venza year round for almost 10 years!! I also looked at one of Faulkner/ Trevose used cars a “2018 White Nissan Murano with 81k , one owner and listed for $15K … I checked out the Physical car while waiting on Thursday … Very Clean and Loaded … you can call me anytime at 215/779/1641 !! Not sure ???? about the Nissan 2018 but I will research it and look ???? over the CTV Transmission Concerns !! Thank you Dave Upham