Looking forward to doing business with Faulkner in the future.
7/14/2026
Frank K. VERIFIED CUSTOMER
I have already responded. I sent this to Meet Our Staff Contact forms to Dawn Markee, Finance Director and Brandon Muffett, General Manager. I additionally already sent an email to J. Brown, J. Bowman and have not heard anything yet.
7/14/2026
Nydia C. VERIFIED CUSTOMER
Excellent, very attentive service; they also clearly explained what was wrong with my vehicle and how it would be fixed.Thank you!
7/13/2026
Patricia M. VERIFIED CUSTOMER
Faulkner Toyota is the best I have experienced. I will highly recommend you to anyone.
7/13/2026
Deborah G. VERIFIED CUSTOMER
David is always courteous. Its a pleasure working with him.
7/12/2026
Rsc Restyling. VERIFIED CUSTOMER
Shannon is the best service advisor I ever dealt with in my history of buying vehicles at Faulkner Toyota. Class act and very professional.
7/11/2026
Shari F. VERIFIED CUSTOMER
Service and techs were great. The AI Alex is crap!
7/11/2026
Ralph G. VERIFIED CUSTOMER
Very happy with all the work and the people are so nice
7/11/2026
Dave T. VERIFIED CUSTOMER
Channell helped me decide on doing the serpentine replacement on my vehicle today.
7/10/2026
Maria R. VERIFIED CUSTOMER
It was a wonderful experience working with everyone there at Faulkner Toyota. Fritz was absolutely excellent, knowledgeable, funny, and so easy to work with. More importantly I am really happy with my 2018 Ford Explorer and all the benefits that Toyota provides like the extended warranty and the gap insurance so important. Thank you so much once again and have a wonderful weekend..
7/9/2026
Richard M. VERIFIED CUSTOMER
Shannon is the best. He has been my service advisor for over 20 years now. He takes care of things in a very professional and personable manner
7/9/2026
Maureen R. VERIFIED CUSTOMER
Shannon is the best!!
He has know my family for years and they appreciated him as do I.
7/9/2026
Mary C. VERIFIED CUSTOMER
Everyone was very nice and courteous
7/9/2026
Jason M. VERIFIED CUSTOMER
Everyone was fantastic from the check in to the service and even chatted with the sales team while I was there. I will be a customer with Faulkner Toyota for many years to come.
7/9/2026
Kenneth Y. VERIFIED CUSTOMER
I had set up an appointment for an oil change and no oil change was completed.
7/9/2026
Jason H. VERIFIED CUSTOMER
Whole process was so pleasant. From the time it was brought in till it was all done. Thank you so much.
7/8/2026
Raisa L. VERIFIED CUSTOMER
I'm happy with my Toyota Venza! Excellent car!Thank you for your service.
7/8/2026
Sam P. VERIFIED CUSTOMER
Shannon was very professional and courteous.
7/8/2026
Elizabeth P. VERIFIED CUSTOMER
I didn’t get a confirmation text or call for an appointment I was waiting for over 1 1/2 I could have easily forgotten about it. Thanks for me having it on my calendar ???? that I remembered.
It was much farther drive out than expected . GPS had me all around made me a bit later than I expected for the appointment.
Also, at the end you get a text to show you the status of info: multi inspections but, nothing open up.
So, how do I know what was done or not?
Supposed to be an oil change but it did end up being later than expected.
Didnt get one? It was mentioned no worries I have synethic oil so it lasts much it better since it last longer.
So, only got a multiple inspection only instead. ?
Hmm I just dont know about this.
Never been to a Toyota dealer service appointment where I didn’t know or was shown what was done ✅.
Quite confused and concerned. So, I don’t plan on being back here or would recommend it.
I can see why the rating for this dealership on online was low! ;-(
7/8/2026
Judith G. VERIFIED CUSTOMER
Chanel is lovely as usual and the service is always exceptional