Mr Jesse Colon is always professional, attentive and ready to answer any concerns . He explains what repairs are needed so patiently snd always a pleasure to see that Lexus of Valencia had staff as him, he ‘s an asset to Lexus . He is so uplifting with clients, always with a smile . Thank you Lexus for such an amazing, respectful and knowledgeable ????
12/19/2025
Charlotte H. VERIFIED CUSTOMER
Jesse did a great job and he was friendly, helpful, and very professional.
My critical concerns are related to your service technician documenting that I needed (immediate attention required) four new tires on my vehicle when my tires are not even close to needing to be replaced. This “suggestion” that I needed to spend more than $1,700 on tires that were clearly not needed speaks volumes to the integrity (and/or competency) of your service department. It’s unsettling to believe that a Lexus dealership would allow this breech of trust compromise the Lexus brand in such a fashion.
12/19/2025
Cynthia S. VERIFIED CUSTOMER
Excellent Service !!!!
12/18/2025
Maria R. VERIFIED CUSTOMER
Jake was such a pleasant person. Great customer service.
12/18/2025
Jose G. VERIFIED CUSTOMER
Great service
12/17/2025
Anner M. VERIFIED CUSTOMER
Jake was very professional and really helpful with what i needed, explained everything very clearly! Great Service
12/16/2025
Michelle C. VERIFIED CUSTOMER
Jesse was very attentive and it’s always the minor details that count the most. While the visit was done faster than what was expected, Jesse went above and beyond to make sure that car was most than accessible for my mom who is currently in a wheelchair. He even offered to help me get my parents into the car. While I am able to get my parents who are in their 80s into the car, just the offer to help, makes me want to bring my car back to service by Lexus of Valencia as long as Jesse is there. Thank you Lexus!
12/16/2025
Cris P. VERIFIED CUSTOMER
Jesse is as adaptable and professional.
12/16/2025
Robin S. VERIFIED CUSTOMER
New service advisor to me. He made me feel welcome. Very good experience.
12/16/2025
Seroj M. VERIFIED CUSTOMER
No comments
12/15/2025
Suzette S. VERIFIED CUSTOMER
Jesse or Jesus Colon is absolutely amazing. He is friendly, kind, respectful and knowledgeable.
Thank you
12/15/2025
Glenda F. VERIFIED CUSTOMER
Jesse provides excellent customer service.
12/14/2025
Arnaldo A. VERIFIED CUSTOMER
Fast and convenient. Great service.
12/14/2025
Mari R. VERIFIED CUSTOMER
Jake was the best!
12/13/2025
Dennis B. VERIFIED CUSTOMER
Jesse was great and so was the service.
12/13/2025
Ena K. VERIFIED CUSTOMER
Jake is awesome. He is very friendly and approachable. I will definitely back to Valencia lexus because of him. Thanks.
Ena.