I am a very satisfied customer, your Advisor Mr Colon is very professional
Very knowledgeable and make you feel very welcome
I will give Him a 10 rating in everything.
.
Thank you.
1/13/2026
Vira W. VERIFIED CUSTOMER
I am very satisfied. Thank you
1/13/2026
Ronnie B. VERIFIED CUSTOMER
Jake, help in all question and I was very satisfied with his help. Thank you much.
1/11/2026
Oscar L. VERIFIED CUSTOMER
Service was great. Was a pleasure having Guilligan,Yee, he was very friendly and mindful of my time. Was great to talk with him made me feel very welcomed. Will definitely recommend him as my service representative.
1/10/2026
Ahmad A. VERIFIED CUSTOMER
Jake is a super nice customer representative and is very helpful in providing accurate information to the customer.
1/10/2026
Jenny C. VERIFIED CUSTOMER
Wrong person, my car was not in the sho
1/10/2026
Patrick E. VERIFIED CUSTOMER
Our service advisor, Gil Lee, truly represents Lexus as a fantastic brand ambassador, and stands out as a most personable service expert. I can’t think of a more qualified and knowledgeable person to handle any Lexus automobile service tasks. Lexus of Valencia is very fortunate to have Gil on their staff. Would rate as an 11, on a scale of 10!
1/10/2026
John J. VERIFIED CUSTOMER
I appreciate Jesse, he is always very pleasant and helpful.
1/10/2026
Stephanie L. VERIFIED CUSTOMER
Jesse was extremely helpful in assisting me with my car service.
1/9/2026
David R. VERIFIED CUSTOMER
Most certainly. Jesse was fantastic!
1/9/2026
Jose Angelo. VERIFIED CUSTOMER
Mr. Yee’s service is very good. I will come back and see him again for future services of my car.
1/8/2026
Otilio P. VERIFIED CUSTOMER
Very good job.
1/8/2026
Brian W. VERIFIED CUSTOMER
I was completely satisfied with the customer service that I received today from Guilligan Yee. He was friendly and thorough when checking the vehicle in. He made sure I was aware of what services would be completed. He notified me when the service was completed. When picking up the vehicle, he made sure I was aware of services completed, status of vehicle inspections. I was very pleased with the services provided and I will request that Guilligan Yee assist me on my next visit. He is a great representative for the service department at Lexus.
1/8/2026
Mrey43 R. VERIFIED CUSTOMER
Jesse was awesome…very friendly and efficient…he took care of everything and answered all my questions.
1/7/2026
Gilma M. VERIFIED CUSTOMER
I'm very satisfied with the service . Thank you.
1/7/2026
Michael O. VERIFIED CUSTOMER
Service was quick and addressed everything needed
1/7/2026
Beverly O. VERIFIED CUSTOMER
I have been a long time customer in service department and my past service staff retired last year. Jake was my service advisor and he was attentive, pleasant, and dedicated to making sure all service needs were covered at a high standard.
1/7/2026
Vincent F. VERIFIED CUSTOMER
Jesse Colon was very instrumental in making my experience phenomenal. Very helpful and understanding, a truly great addition to the Lexus team. Looking forward to the survey when it arrives. Thank you! Jesse
1/7/2026
Marie F. VERIFIED CUSTOMER
Jesse is irreplaceable! Very honest trustworthy reliable gives time ans attention with very sound advice and professional!
1/6/2026
Dolores H. VERIFIED CUSTOMER
Mr, Colon make me feel important as a customer,He listen very careful what My concerns were. Definitely I Will go back for any services.