Hector was friendly and very knowledgeable. Took his time answered all our questions
11/24/2025
Tim B. VERIFIED CUSTOMER
Yes, Hector was great as well as the service.
11/23/2025
Francis Y. VERIFIED CUSTOMER
Today's service took about 2:45 which is much longer than when I first got the car. Even with the appointment, it took a long time. The lifetime oil change is a good deal, but with this much time waiting, I'm starting to not feel good about this purchase.
11/23/2025
Joyce M. VERIFIED CUSTOMER
Very professional, friendly and helpful.
Thank you
11/23/2025
Andrea C. VERIFIED CUSTOMER
Incredible service. Friendly, efficient and made me feel valued as a customer.
11/23/2025
Elissa H. VERIFIED CUSTOMER
Service is not as good as it used to be.
11/23/2025
Maria R. VERIFIED CUSTOMER
Jesse provided superb customer service!
11/23/2025
Hector C. VERIFIED CUSTOMER
thank you
11/22/2025
Phillip C. VERIFIED CUSTOMER
I was not too happy. I waited 4 1/2 hours to change the oil in my vehicle. I had an appointment at 1:30. I arrived at 1:15 and I left your place approximately 545.
11/22/2025
Willie D. VERIFIED CUSTOMER
He was great
11/22/2025
Otilio P. VERIFIED CUSTOMER
Good service
11/22/2025
Gabriel R. VERIFIED CUSTOMER
Thanks
11/21/2025
Randy M. VERIFIED CUSTOMER
When I was checking in, I was left to sit in the car for about 15 minutes. There was absolutely no one in the service area. When the car was ready, I got a call telling me it was ready, but when I called back to ask some questions about the service I spent two hours calling every service manager, and all I got were offsite people who said there's nothing they can do to connect me to an actual person. I haven't left several messages for the service manager who didn't call me back. I understand that my service advisor was not in that day, but you think that there is a team approach or someone else could've called me back. Then when I turned in the rental today, I was left sitting in my car for about five or 10 minutes before anybody acknowledged and asked me what I was doing there. Also, I don't know to what extent you guys clean the vehicles, but the vinyl above the dash between the windshield and the dash was filthy. Nobody even took a rag to it. Also, the rental car smelled like smoke and gave me a headache.
11/21/2025
Monica M. VERIFIED CUSTOMER
Hector did a great job! He was friendly and very knowledgeable in his explanation of what my vehicle needed.
11/21/2025
Walter B. VERIFIED CUSTOMER
First time with Jesse! Loved his hospitality. Very welcoming and easy to talk to! Felt like he was genuine like he really wanted to help me!! Thank you for the great service!!
11/21/2025
Debra P. VERIFIED CUSTOMER
Thank you Jesse! Superb customer service!
11/21/2025
Byron N. VERIFIED CUSTOMER
Thank you
11/21/2025
Ada M. VERIFIED CUSTOMER
All went well. ????
11/21/2025
Joe G. VERIFIED CUSTOMER
Jesse provided quick and friendly service. He explained the process and what to expect. I received a message and call when the car was ready for pick-up. The process was smooth and efficient. Thank you Jesse.
11/21/2025
Kathleen H. VERIFIED CUSTOMER
Jake is great! He was professional, knowledgeable, friendly and went out of his way to make sure the service was done well.