Horrible service, mechanics are incredibly incompetent, took 3 weeks for them to give up and send it to Chevy, will never be coming back or buying from this horrible establishment again, Senecca was super nice and helpful she was the only good part about the entire location
7/21/2023
Mawugbe N. VERIFIED CUSTOMER
My service took much longer than expected with no update. Tried to get in contact with someone who would be able to provide me with an update and wasn’t able to until the car was ready almost 5 hours later. Lastly car was brought in for an oil change and because I didn’t specify regular was used automatically instead of asking for the option between that or synthetic(preferred). Overall good experience with the lyft drop off system and check in process but will never leave my car again without having a loaner car.
7/21/2023
Raymond D. VERIFIED CUSTOMER
Edward is Awesome!
7/21/2023
Michael H. VERIFIED CUSTOMER
Had great customer service. I was satisfied with my everything
7/20/2023
Roy C. VERIFIED CUSTOMER
Very good service.
7/20/2023
Maureen P. VERIFIED CUSTOMER
Very happy with Edward and the service provided at Lexus
7/19/2023
Willard H. VERIFIED CUSTOMER
He is great!
7/19/2023
Debra P. VERIFIED CUSTOMER
Scott pays attention to detail. I stay in a Lexus because Scott has excellent customer service ethics!!!
7/19/2023
Dennis K. VERIFIED CUSTOMER
As usual I had a great experience at this location ! Service is amazing and quick! Had a great time waiting and reading at the dealership and of course coffee and cookies maid waiting time even better !
7/19/2023
Mark D. VERIFIED CUSTOMER
Scott has always been great to me. He explains everything. Excellent Customer Service.
7/19/2023
Brenda M. VERIFIED CUSTOMER
All positive experience
7/17/2023
Paul J. VERIFIED CUSTOMER
Very quick service !
7/16/2023
Joe G. VERIFIED CUSTOMER
David was exceptionally professional and engaging. Update on car status was timely and he had great follow-up.
7/15/2023
Nancy F. VERIFIED CUSTOMER
David was very polite and caring of my needs. H explained everything in details and I would definately go back to him for service.
7/15/2023
Toi B. VERIFIED CUSTOMER
No Survey Needed
I only use Scott for my services as he is very responsible, dependable and professional.
When he is not available, my#2 guy is Brian in service.
I hope I spelled his name correct.
That’s my team????????????
7/15/2023
Sasha R. VERIFIED CUSTOMER
Great customer service! Great personal care
7/14/2023
John L. VERIFIED CUSTOMER
I an satisfied with the service
7/14/2023
Jayson K. VERIFIED CUSTOMER
Service had issues. Senecca was fantastic.
7/14/2023
Manuel A. VERIFIED CUSTOMER
David was great, thank you very much for your help.