Thomas did a great job. Terrific customer service!
5/21/2026
Mariafe S. VERIFIED CUSTOMER
Lexus of Valencia has always been top notch on their service!
5/17/2026
Jennifer V. VERIFIED CUSTOMER
Thank you, Thomas for all your help.
5/17/2026
Zaza J. VERIFIED CUSTOMER
Yes
5/16/2026
Santiago Jose. VERIFIED CUSTOMER
My visit today was great
5/15/2026
Samuel D. VERIFIED CUSTOMER
100% satisfied and awesome.
5/14/2026
Gilma M. VERIFIED CUSTOMER
Excellent
5/14/2026
Lila S. VERIFIED CUSTOMER
Jesse took magnificent care of me— great customer service rep for Lexus! Thank you, Jesse!
5/14/2026
Damon B. VERIFIED CUSTOMER
Knowledge on car was off the charts very personable.
5/14/2026
Debra H. VERIFIED CUSTOMER
Trying to solve a problem. Receiving a erroneous message.
5/14/2026
Amita P. VERIFIED CUSTOMER
Jake was amazing. He was accommodating, thoughtful and very kind. I started a new job in Woodland Hills. He waited until after 6 pm for me to pick up my car since I was in traffic.
He is my go to person at the dealership.
Thank you Jake for making an otherwise stressful day, less stressful!
5/13/2026
Gil F. VERIFIED CUSTOMER
Mr. Jake Melonas sets the benchmark for service excellence and serves as a role model for his peers. He is undeniably one of the primary reasons that the company is currently enjoying much success. He is a Superstar and a performance that exceeds a 5-star rating!
5/12/2026
Michele M. VERIFIED CUSTOMER
Get rid of your answering AI . I got hung ip on 7 times so ridiculous to try and get information on vehicle. Does not work . Please be advised.
Thank you
5/12/2026
Madeline R. VERIFIED CUSTOMER
Jesse is very friendly and kept me informed throughout my entire visit. He’s the best!
5/10/2026
Ivan B. VERIFIED CUSTOMER
Very satisfied with the way Jesse Colon work with us please keep doing that make Chstomer very happy
5/10/2026
Popenapath K. VERIFIED CUSTOMER
Very excellent customer service and i'm looking forward to my next visit.If I have any problems with my vehicles
5/10/2026
Kenneth A. VERIFIED CUSTOMER
Service Advisor Thomas V. has been excellent thoughout the entire service of my vehicle keeping me updated on the progress from start to finish and responding quickly to texts and calls. I highly recommend him as your go to service advisor.
5/9/2026
Debra G. VERIFIED CUSTOMER
I have an issue with my Lexus not starting on occasion. The mechanics were unable to find any problems. I am still experiencing this issue of the car not starting. The employees were great, so nice and accommodating. My dissatisfaction is with the car, not the employees