Thomas , was great! He got us in and out of there. And went the extra mile.
7/2/2026
Jim N. VERIFIED CUSTOMER
Couldn’t be more satisfied. It’s such a pleasure to have Jesse be my service writer. I have completed trust he not only looks out for what my Lexus needs but also that I have a great experience while there. I can go on and on telling how satisfied with Jesse and Keyes Lexus. A little side note I had a tire business for 40 years and primarily deal with new lcar dealerships and know the good from the bad.
7/2/2026
John O. VERIFIED CUSTOMER
Brian was my service representative before, and Jake has many of the same great qualities that I appreciated in Brian. I really like working with Jake, and I am pleased and well satisfied with the service I have received.
7/2/2026
Kristine T. VERIFIED CUSTOMER
I always have a great experience at *Lexus of Valencia and it’s entirely thanks to my service advisorJake. HE is attentive, knowledgeable always makes sure my vehicle is serviced efficiently. It’s so nice to have a go-to person I can trust with my car.
7/2/2026
Debra S. VERIFIED CUSTOMER
Jesse is very friendly and professional. Excellent service
7/1/2026
Carlo P. VERIFIED CUSTOMER
Jesse is a wonderful service rep. All ways prompt and welcoming.
7/1/2026
Robert N. VERIFIED CUSTOMER
Great customer service
7/1/2026
William M. VERIFIED CUSTOMER
Jake was a great, kind & honest. I will definitely want to work with Jake in the future.
7/1/2026
Jennifer M. VERIFIED CUSTOMER
Jack was wonderful and all the guys in rental also
6/30/2026
Gina H. VERIFIED CUSTOMER
My service advisor Jake was fabulous through the whole process!
6/30/2026
Marcela A. VERIFIED CUSTOMER
Thomas gave me the best customer service I have ever experienced at any dealership. He went ABOVE and beyond for me and that’s to say the very least.
6/28/2026
Vispi S. VERIFIED CUSTOMER
The billing department charged me twice for the parts-
6/27/2026
Reyna M. VERIFIED CUSTOMER
You guys were excellent thank you soo much Go
6/27/2026
Kashmir J. VERIFIED CUSTOMER
Great service as always
6/25/2026
Ivette R. VERIFIED CUSTOMER
Jack is amazing and customer service
6/24/2026
Laila W. VERIFIED CUSTOMER
The job was well done and I appreciate the service
6/24/2026
Ophelia C. VERIFIED CUSTOMER
Completely satisfied for the work done!
6/24/2026
Fmk Trust. VERIFIED CUSTOMER
I appreciated my service advisor Jake very much
6/24/2026
Henry L. VERIFIED CUSTOMER
He did a good job in getting my Lexus car repaired.
6/23/2026
Kysstina G. VERIFIED CUSTOMER
Jack was very kind and treated us with great care. We will definitely be requesting him personally when we return!