Knowledge on car was off the charts very personable.
5/14/2026
Debra H. VERIFIED CUSTOMER
Trying to solve a problem. Receiving a erroneous message.
5/14/2026
Amita P. VERIFIED CUSTOMER
Jake was amazing. He was accommodating, thoughtful and very kind. I started a new job in Woodland Hills. He waited until after 6 pm for me to pick up my car since I was in traffic.
He is my go to person at the dealership.
Thank you Jake for making an otherwise stressful day, less stressful!
5/13/2026
Gil F. VERIFIED CUSTOMER
Mr. Jake Melonas sets the benchmark for service excellence and serves as a role model for his peers. He is undeniably one of the primary reasons that the company is currently enjoying much success. He is a Superstar and a performance that exceeds a 5-star rating!
5/12/2026
Michele M. VERIFIED CUSTOMER
Get rid of your answering AI . I got hung ip on 7 times so ridiculous to try and get information on vehicle. Does not work . Please be advised.
Thank you
5/12/2026
Madeline R. VERIFIED CUSTOMER
Jesse is very friendly and kept me informed throughout my entire visit. He’s the best!
5/10/2026
Ivan B. VERIFIED CUSTOMER
Very satisfied with the way Jesse Colon work with us please keep doing that make Chstomer very happy
5/10/2026
Popenapath K. VERIFIED CUSTOMER
Very excellent customer service and i'm looking forward to my next visit.If I have any problems with my vehicles
5/10/2026
Kenneth A. VERIFIED CUSTOMER
Service Advisor Thomas V. has been excellent thoughout the entire service of my vehicle keeping me updated on the progress from start to finish and responding quickly to texts and calls. I highly recommend him as your go to service advisor.
5/9/2026
Debra G. VERIFIED CUSTOMER
I have an issue with my Lexus not starting on occasion. The mechanics were unable to find any problems. I am still experiencing this issue of the car not starting. The employees were great, so nice and accommodating. My dissatisfaction is with the car, not the employees
5/8/2026
Thelma M. VERIFIED CUSTOMER
Jesse is the best Service Advisor!
5/8/2026
Clark J. VERIFIED CUSTOMER
Wonderful service advisor and great visit today. Thanks
5/8/2026
Rodolfo L. VERIFIED CUSTOMER
I was very pleased with the service today and my adviser Jack
5/8/2026
James H. VERIFIED CUSTOMER
Great thank you !
5/8/2026
David G. VERIFIED CUSTOMER
Jesse is the best!
5/8/2026
Richard O. VERIFIED CUSTOMER
They did a good job.
5/7/2026
Tony A. VERIFIED CUSTOMER
Jesse was great! He took care of me quickly and had my car in a quick turnaround. Great customer service.
5/6/2026
Gregory F. VERIFIED CUSTOMER
Thomas was great and very nice! I’m glad he assisted me in getting the service!
5/5/2026
Michele A. VERIFIED CUSTOMER
This was my first visit to your location. Jack took excellent care of me and had my car done before the time promised. He was very kind and reviewed my multi point inspection with him. After coming from the Toyota dealership with the same service advisor for many years, I was nervous starting over at Lexus. Jack made me feel at ease.
5/3/2026
Mokammel K. VERIFIED CUSTOMER
Seamless luxury experience. Very well taken care of! Jack represents Lexus as it should. I wish to work with him again!