Senecca was amazing she was professional she is for the customers of Lexus all around great experience she did a fantastic job at telling me what was going on as she was getting updates from her team I truly believe she needs a raise and that they need to keep her for years to come
3/30/2024
David T. VERIFIED CUSTOMER
Bryan is great to work with.
3/29/2024
Ranon B. VERIFIED CUSTOMER
Edward always provides the best service hands down
3/29/2024
Raul C. VERIFIED CUSTOMER
Seneccca T. Was very attentive, she took care of us right away, explained in detail all that was being done & offered recommendations as well.
Truly appreciate her help! Definitely love the service
Thank you!
3/29/2024
Farzaneh M. VERIFIED CUSTOMER
Bryan is the most knowledgeable in car repair. He has a great personality. I am very happy with all the work he did to make my car perfect. Also,I am very happy with the service I get through Bryan.
3/29/2024
Carson A. VERIFIED CUSTOMER
Thank you Lexus of Valencia. Thank you David Ventura for an awesome experience. Though it took longer than expected for the oil change and making sure my car was top notch, you gave me a lift home and back, put gas in the Lexus and washed the car. Appreciate the business! Thank you again. One happy customer.
3/29/2024
Steven B. VERIFIED CUSTOMER
Dave was very enlightening
3/28/2024
Robin S. VERIFIED CUSTOMER
David was very welcoming to a new comer. I will be back.
3/28/2024
Stephanie S. VERIFIED CUSTOMER
DARIN IS AMAZING. GREAT CUSTOMER SERVICE DEFINITELY RECOMMEND LEXUS OF VALENCIA AND DARIN .
3/28/2024
Jamie R. VERIFIED CUSTOMER
David provided excellent service. My car was serviced for 55k miles and I was around 53k. I was debating when I arrived if I should wait another 2k to complete service. David took the time to check my last service date and confirmed I came in around 48k. I was due around my next 5k service. I moved forward with service. David knew I had a work meeting at 1130 and got me out of the dealer right before 11am. He is alway very polite, friendly, fast and always has a smile on his face.
3/28/2024
Alysah B. VERIFIED CUSTOMER
Brian was the only person in service that has made me feel confident, he made me feel welcomed and if I didn’t understand something he would explain it with a smile. He is very exceptional and you guys are really lucky to have him. I was really close to bringing my service elsewhere until he went out of his way to help me. I don’t feel like I am being taken advantage of or I need my brother or boyfriend with me. Thank you Bryan!! I will be back next oil change or any other services my car needs because of him!! I Can tell he enjoys his job and helping others. Have a great day!
3/27/2024
James C. VERIFIED CUSTOMER
Scott does a fantastic job and is very trustworthy which is what keeps me coming back and paying dealer prices. You need to work to keep him happy.
Thank you
3/27/2024
Otilio P. VERIFIED CUSTOMER
Excellent service
3/27/2024
Heather M. VERIFIED CUSTOMER
Great!
3/27/2024
Dalila O. VERIFIED CUSTOMER
First time getting the car serviced, Ed was helpful and explained the service being done.
3/27/2024
Allan K. VERIFIED CUSTOMER
Loaner helps better ,but it's ok
3/27/2024
Elton O. VERIFIED CUSTOMER
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3/27/2024
Yolanda C. VERIFIED CUSTOMER
Thanks ???? to the best customer service ????
3/27/2024
Nabeel M. VERIFIED CUSTOMER
Great customer service thank you Edward for your great service as always