Jesse is great with customer service and followed up when the vehicle is ready for pick up. I will have my family and Friends go to Jesse.
5/23/2025
Charles W. VERIFIED CUSTOMER
Jessie (Jesus) Colon is the Best! Exceptional customer service and a consummate professional! Always enjoy working with him when my vehicle requires service…his knowledge, expertise and recommendations are spot on!
5/23/2025
Wilma D. VERIFIED CUSTOMER
Jesse Colon has given an excellent service. He is very accommodating and pleasant personality. I gave him a 10 overall
5/23/2025
David G. VERIFIED CUSTOMER
Jesse is the best! He answered my initial concerns and provided me with a detailed explanation of the Lexus certification program. When I arrived at my appointment, check in was smooth and again Jessie explained what was going to be performed with my vehicle. Jessie then found me when the car was being washed and we completed the paperwork. Friendly, professional all with a great attitude. ⭐️ ⭐️ ⭐️ ⭐️⭐️
5/23/2025
Kimberly C. VERIFIED CUSTOMER
Jesse was very helpful and let me know the time frame of servicing my vehicle as it happened since I was waiting at the dealership while the work was done. Thank you.
5/22/2025
Kathleen K. VERIFIED CUSTOMER
The service was to be no charge as set up in order to win my business. Your service team charged my husband. I’m very disappointed. Not the way to win business
5/22/2025
Rodrigo S. VERIFIED CUSTOMER
Jake good care of us.
5/22/2025
Richard P. VERIFIED CUSTOMER
No issues. Quick check in. Done before promised time.
5/22/2025
Azar H. VERIFIED CUSTOMER
Jake was extremely helpful and professional. He made it easy for me to make decisions and was honest with his recommendations. I cannot be happier. We will ask for Jake for any upcoming service.
5/22/2025
Frederick M. VERIFIED CUSTOMER
Jake was awesome!
5/21/2025
Angellus R. VERIFIED CUSTOMER
Wonderful service, very nice and helpful
5/21/2025
Brad F. VERIFIED CUSTOMER
I would have liked more personalized treatment.
Not happy that I was not told that my usual service provider, Edward was no longer an employee.
Really disappointed that I was not CALLED that my car needed extra work.
Did not appreciate that I called to see if my car was completely done and got inaccurate information.
You guys dropped the ball today
5/21/2025
Aileen G. VERIFIED CUSTOMER
Jake is just “wonderful!” Everything he did was “over and above!” He really worked hard for me. And such an outstanding personality. He made everything so comfortable. I feel very fortunate he was the one that helped me.
5/21/2025
Mike P. VERIFIED CUSTOMER
Jake was personable and receptive to our concerns about our vehicle. He took the time to fully explain to us what would happen with the maintenance of our vehicle. He was very informative. Jake is an asset and an exemplary employee of your business. Our thanks to Jake! He even recommended restaurant for breakfast to us…
5/21/2025
David D. VERIFIED CUSTOMER
Great service
5/21/2025
Therese N. VERIFIED CUSTOMER
Good
5/21/2025
Shelley T. VERIFIED CUSTOMER
David is very pleasant even when he seems stressed between the phone and other people in his office. He really tries to get me the help I need.