Edward Simeon was very professional and knowledgeable.
7/29/2023
Pierre T. VERIFIED CUSTOMER
Yes, David was very helpful and made sure I understood what happened with the vehicle inspection.
7/29/2023
Jeffry S. VERIFIED CUSTOMER
??
7/27/2023
Arthur N. VERIFIED CUSTOMER
Very personable & helpful
7/27/2023
Nerissa L. VERIFIED CUSTOMER
I did the survey already. Thanks!
7/26/2023
Agustin F. VERIFIED CUSTOMER
Edward does a fine job with his customers and very polite man the experience is top notch nothing but good things to say happy as can be with everything
7/26/2023
Gregory D. VERIFIED CUSTOMER
Bryan,
Thanks for providing great service every time we have to bring in the 2019 ES 300h or the classic 1994 SC 400 for some TLC.
7/26/2023
Edwin R. VERIFIED CUSTOMER
I waited for 5 hours for just an oil change. But other than that i’m happy because the service advisor is very apologetic. In fact i have an appt. On wed. July 25 to replace my windshield.
7/25/2023
Ysaac T. VERIFIED CUSTOMER
Bryan has always been excellent and I’ve had multiple interactions with him when i being my car in for service. I became a loyal Lexus fan since i owned this vehicle and did the service. just keep up the great work.
7/25/2023
Craig S. VERIFIED CUSTOMER
Brian my service text was great and kept me well informed about the status of my vehicle.
7/25/2023
Mumtaz A. VERIFIED CUSTOMER
Great service. Thank you
7/24/2023
Cory H. VERIFIED CUSTOMER
Edward is great to work with. Very thorough, knowledgeable & trustworthy.
7/24/2023
William R. VERIFIED CUSTOMER
Scott is a delight as he is efficient and proficient with his customer service!
7/24/2023
Gilbert T. VERIFIED CUSTOMER
I went in for oil change service, booked appt online. Requested loaner. Received text message confirming my appt.Dropping off my car, I was informed i dont qualify for a loaner. If wouldve been nice if i was notified that i dont qualify for a loaner, i couldve arrange for a ride since i had to drive to work. Seneca Torres who helped me since the service advisor i had an appt with was out that day was great. She got me a lyft to take me back and forth. 1st lyft driver cancelled so i had to wait another 10 min to be picked up from the dealership. Seneca did a great job helping me.
7/23/2023
Nidal D. VERIFIED CUSTOMER
You guys did great job I really appreciate that you found the problem it’s been bothering me and it’s got fixed
7/23/2023
Stuart J. VERIFIED CUSTOMER
Great convenient service.
7/23/2023
Christopher K. VERIFIED CUSTOMER
Bryan is awesome. You were short-handed & he was the only one there when I picked up my car but I didn’t feel neglected in the middle of waiting customers.
7/23/2023
Maritza J. VERIFIED CUSTOMER
I really want to thank Mr. Bryan Stover very much, since I don't speak English very well, but he is very kind, he listens to you and gives you confidence, despite the language, thank you very much.
7/23/2023
Joel C. VERIFIED CUSTOMER
Seneca Torres services we’re extremely outstanding and professional
I can’t wait to get my car serviced at lexus of Valencia and Seneca Torres
7/23/2023
Chris M. VERIFIED CUSTOMER
Bryan is amazing. He shows honesty and integrity is his dealings. I am proud to know him and have recommended him to several other people.