I love how the whole process from making their appointment to drop off the vehicle picking it up, keeping me informed of the process through the service. Everything was so easy, accurate friendly professional.
6/22/2025
Carmelita E. VERIFIED CUSTOMER
Great job!
6/22/2025
Maria F. VERIFIED CUSTOMER
Thank you great service
6/21/2025
Gloria R. VERIFIED CUSTOMER
Very nice and thorough work, very knowledgeable and answered all my questions.
6/21/2025
Cynthia W. VERIFIED CUSTOMER
Jesse was a pleasure to be helped by him. I look forward for him helping me in my future service
6/21/2025
America L. VERIFIED CUSTOMER
Jesse consistently delivers exceptionally high quality customer service, he makes going the extra mile look easy. It’s always a pleasure in dealing with Jesse, he’s great!!
Thanks!
Herbert & America Wright????
6/21/2025
Michael L. VERIFIED CUSTOMER
Jesse was nice but my visit was a waste of time. I came in because I hear screeching sound in my front wheels when driving. My car was dropped off in the morning at 9:45am and I got a text at 4:45p that my car was ready for pickup. Jesse told me that the tech checked my car and didn’t find anything. I drove off and heard the sound instantly. Spent all day, without the car and your service department failed miserably. The sound is loud and clear when driven slowly.
6/21/2025
Leo T. VERIFIED CUSTOMER
9:30 till 2:30 for standard service !! I will be finding other service options.
6/20/2025
Apiradee S. VERIFIED CUSTOMER
Jhordanth Acosta did a great job
6/20/2025
Charlaine T. VERIFIED CUSTOMER
Jake is very curtious n knowledgeable...He will be my guy to go since Scott has flown the coup...LOl
Im not selling my car just curious what you wld pay me...Shoot that car is like brand new!!!
6/19/2025
Richard P. VERIFIED CUSTOMER
I am not satisfied with the service because my rear driver’s side door has a fit and finish issue—it does not close cleanly or align properly. The service team was unable to resolve this, and the service manager told me it is a common problem that even he has with his Lexus. I expect better attention to fit and finish concerns from Lexus, given the brand’s reputation for quality.
6/19/2025
Wendy A. VERIFIED CUSTOMER
I don’t usually leave reviews but Jesse was so helpful he deserves recognition! Friendly , communicative & straight to the point! Great customer service, Thank you Jesse!
6/19/2025
Michael L. VERIFIED CUSTOMER
Jesse was customer service oriented, very professional, courteous and friendly. Explained everything, did not pressure and very comfortable to speak to.
6/18/2025
Vincent F. VERIFIED CUSTOMER
Great!!!
6/18/2025
Ellen L. VERIFIED CUSTOMER
Jesse was very helpful
6/18/2025
Philip S. VERIFIED CUSTOMER
First time with Jesse, but like everyone he is terrific. Thanks!
6/18/2025
Steve L. VERIFIED CUSTOMER
Jesse is friendly and courteous
6/18/2025
Sylvia E. VERIFIED CUSTOMER
Jesse was professional and welcoming. He made the process of getting my car serviced easy. Thank you
6/18/2025
Thelma M. VERIFIED CUSTOMER
Thank you Jhordant for taking care of my car. 5 stars!