Bryan,
Thanks for providing great service every time we have to bring in the 2019 ES 300h or the classic 1994 SC 400 for some TLC.
7/26/2023
Edwin R. VERIFIED CUSTOMER
I waited for 5 hours for just an oil change. But other than that i’m happy because the service advisor is very apologetic. In fact i have an appt. On wed. July 25 to replace my windshield.
7/25/2023
Ysaac T. VERIFIED CUSTOMER
Bryan has always been excellent and I’ve had multiple interactions with him when i being my car in for service. I became a loyal Lexus fan since i owned this vehicle and did the service. just keep up the great work.
7/25/2023
Craig S. VERIFIED CUSTOMER
Brian my service text was great and kept me well informed about the status of my vehicle.
7/25/2023
Mumtaz A. VERIFIED CUSTOMER
Great service. Thank you
7/24/2023
Cory H. VERIFIED CUSTOMER
Edward is great to work with. Very thorough, knowledgeable & trustworthy.
7/24/2023
William R. VERIFIED CUSTOMER
Scott is a delight as he is efficient and proficient with his customer service!
7/24/2023
Gilbert T. VERIFIED CUSTOMER
I went in for oil change service, booked appt online. Requested loaner. Received text message confirming my appt.Dropping off my car, I was informed i dont qualify for a loaner. If wouldve been nice if i was notified that i dont qualify for a loaner, i couldve arrange for a ride since i had to drive to work. Seneca Torres who helped me since the service advisor i had an appt with was out that day was great. She got me a lyft to take me back and forth. 1st lyft driver cancelled so i had to wait another 10 min to be picked up from the dealership. Seneca did a great job helping me.
7/23/2023
Nidal D. VERIFIED CUSTOMER
You guys did great job I really appreciate that you found the problem it’s been bothering me and it’s got fixed
7/23/2023
Stuart J. VERIFIED CUSTOMER
Great convenient service.
7/23/2023
Christopher K. VERIFIED CUSTOMER
Bryan is awesome. You were short-handed & he was the only one there when I picked up my car but I didn’t feel neglected in the middle of waiting customers.
7/23/2023
Maritza J. VERIFIED CUSTOMER
I really want to thank Mr. Bryan Stover very much, since I don't speak English very well, but he is very kind, he listens to you and gives you confidence, despite the language, thank you very much.
7/23/2023
Joel C. VERIFIED CUSTOMER
Seneca Torres services we’re extremely outstanding and professional
I can’t wait to get my car serviced at lexus of Valencia and Seneca Torres
7/23/2023
Chris M. VERIFIED CUSTOMER
Bryan is amazing. He shows honesty and integrity is his dealings. I am proud to know him and have recommended him to several other people.
7/22/2023
Giao T. VERIFIED CUSTOMER
Bryan is awesome!
7/22/2023
Christopher M. VERIFIED CUSTOMER
As usual Scott was outstanding and could not ask for anything more. He is alway courteous and has always been.
7/22/2023
Kristine W. VERIFIED CUSTOMER
Bryan is the best..
7/22/2023
Veronica P. VERIFIED CUSTOMER
“Scott” is always pleasant and i know i am leaving my car in good hands. He communicates well.