Scott the service rep is fantastic he is so knowledgeable and so kind! Tsking my car to the dealership has always been such a hassle for me, now I don’t mind it at all! Thank you for your continued greet service!
1/12/2024
Ingrid B. VERIFIED CUSTOMER
Bryan is always kind and helpful. I appreciate his happy attitude, I specially request to work with him.
1/12/2024
Susana C. VERIFIED CUSTOMER
Bryan and Oscar were awesome. Best customer service at Lexus of Valencia.
1/12/2024
Leonard T. VERIFIED CUSTOMER
I have a problem with the supplemental seat belt restriction light coming on in the dashboard I was unable to have it fixed, because it comes on occasionally. So it was not on when I bought it in.
1/11/2024
Jandy G. VERIFIED CUSTOMER
The vehicle was finished in time that was promised. Seneca was very professional and courteous. The car wash was excellent.
Thank you!
1/11/2024
Roy C. VERIFIED CUSTOMER
Very very good, excellent job.
1/11/2024
Ramona R. VERIFIED CUSTOMER
David was very kind, professional & caring. He answer all my questions. I felt being welcomed by him.
1/10/2024
Tracy H. VERIFIED CUSTOMER
I love my car and I am not ready to part with it yet.
David gave me fantastic service yesterday
Thank you
1/10/2024
Michelle S. VERIFIED CUSTOMER
i was very happy with my service, was ready before it was suppose to be. So excellent service.
1/10/2024
Invest Apex. VERIFIED CUSTOMER
R l
Robert was well experienced Service Rider and a very kind person.
1/10/2024
Julia S. VERIFIED CUSTOMER
Seneca was absolutely wonderful! I have worked with the other two coordinators Scott and I think Bryan? She is honestly the best one I’ve worked with and always proactive. I felt very well taken care of and will be returning to get service at Lexus of Valencia. Especially on a day with the computer systems down she was able to handle it with grace and keep customer satisfaction very high.
1/10/2024
Lina S. VERIFIED CUSTOMER
Thank you
1/10/2024
Greg L. VERIFIED CUSTOMER
Edward is very personable and very professional
1/10/2024
Ana O. VERIFIED CUSTOMER
Edward showed extreme care for my car and made sure to answer answer all my questions and concerns. Great customer service.
1/9/2024
Philip G. VERIFIED CUSTOMER
David provided fantastic service. This was my second time with him as my Service Advisor, and I’m planning to continue requesting him any time I bring my vehicle in for service.
1/9/2024
Jamie R. VERIFIED CUSTOMER
David was very kind, knowledgeable and prompt. He’s a great service provider
1/9/2024
Vanessa S. VERIFIED CUSTOMER
Seg was great .
1/9/2024
Paula C. VERIFIED CUSTOMER
I was very pleased with service and the staff. Thank you to Edward for explaining everything to me.
1/8/2024
Thomas K. VERIFIED CUSTOMER
Edward is the consummate professional. He provides the upmost customer service and is very communicative during the process of having my car serviced. Thank you.