The experience I had with this dealership was horrible and extremely unprofessional. To be treated the way I did was unacceptable.
1/6/2024
Alfonso C. VERIFIED CUSTOMER
Edward was awesome, proficient and professional. Will definitely be going back.
1/6/2024
Pete C. VERIFIED CUSTOMER
Yes completely satisfied thanks
1/6/2024
Braxon M. VERIFIED CUSTOMER
Went to get service and had an unexpected experience with my health. I was stuck in the bathroom sick to my stomach and had to go to the hospital. Fortunately, Senecca allowed us to leave the car overnight and pick it up another day since we didn’t have a ride back. Thank you Senecca!
1/6/2024
James N. VERIFIED CUSTOMER
We bought the lifetime oil changes first the car. Sadly, your salesperson has the task of breaking the news to us that it was just another hustle! Between parts and astonishing labor costs I was hit for $200. Still can’t figure how the labor is more than the parts ? All in a free oil change and tire rotation. Your saleswoman was great on telling me what a great deal I was getting because I am her favorite customer. Just cut the bull, take the money, and tell me once again I’ve been screwed. It would go down easier that way!
1/5/2024
Karina R. VERIFIED CUSTOMER
Felt very well taken care of
Thank you
1/5/2024
Marlene B. VERIFIED CUSTOMER
I had better service with Toyota.
1/5/2024
Scott A. VERIFIED CUSTOMER
Very unhappy.
1/5/2024
DREW M. VERIFIED CUSTOMER
Scott’s always fantastic and Lexus of Valencia takes great care of my vehicle.
1/5/2024
Alison P. VERIFIED CUSTOMER
David was efficient and did everything in a timely manner.
1/5/2024
Guiraud Margaret. VERIFIED CUSTOMER
Service was quick.
1/5/2024
Andrew O. VERIFIED CUSTOMER
Arrived at 9am waited till 2pm just for oil change got my truck back with hand prints on fender grill door handles just a complete joke at the dealership , I payed for the oil change two times a year and I do not want it not worth it bad enough I’m driving from Palmdale the serivice writer was rude and Darin let see he follows through with replacing what was stolen from my truck. Overall I will never come back and Darin through in my face we filled you tank up, they owed me that from when I purchased the truck because it was on empty , the nerve of that guy . Let’s not forget get what was left in my truck by who ever was in it . Unbelievable.
1/5/2024
Amanda M. VERIFIED CUSTOMER
Thank you
1/3/2024
Henry C. VERIFIED CUSTOMER
Seneca was a pleasure to work with.
1/3/2024
Lizzele D. VERIFIED CUSTOMER
Good work
1/2/2024
Carolyn J. VERIFIED CUSTOMER
David was very patient, understanding, and a joy to work with. He went above and beyond to accommodate me.
1/2/2024
Alexis N. VERIFIED CUSTOMER
Very satisfied. Mr Ventura is very professional, helpful, and pleasant—a real asset to your business. From now on my family will always be requesting Mr Ventura.