Took three hours, which I wasn’t informed of ahead of time. Instead of an employee giving me a ride, I was given a Lyft. The way there was great but the driver on the way home was not so much. Not friendly and I was extremely car sick from his driving.
12/29/2023
Gustavo G. VERIFIED CUSTOMER
His service is exceptional. Helpful and professional.
12/28/2023
Willie D. VERIFIED CUSTOMER
As always Ed is a great example of excellence
12/28/2023
Pedro B. VERIFIED CUSTOMER
Good job
12/28/2023
Mario C. VERIFIED CUSTOMER
Great job. Thank You
12/28/2023
Joe G. VERIFIED CUSTOMER
Ed was fantastic. Personable and engaging. Was able to quickly answer my questions. Also ensure that I had a ride home and return. He’s a keeper!
12/28/2023
Agnes T. VERIFIED CUSTOMER
Very courteous
12/28/2023
Mark H. VERIFIED CUSTOMER
Senecca was professional and great
12/27/2023
Jane C. VERIFIED CUSTOMER
David is awesome! I appreciate the great customer service. Thanks!
12/27/2023
Marcie S. VERIFIED CUSTOMER
Robert S. Melville is an excellent service representative. He has serviced my car since it was new, always provides a loaner and keeps me informed as to what is needed. My SUV is well cared for!
12/25/2023
Veronica D. VERIFIED CUSTOMER
Bryan is absolutely amazing. Unmatched customer service!
12/24/2023
Prasad K. VERIFIED CUSTOMER
Ed is very helpful professional and he knows his job well. Happy to work with him in future too
12/24/2023
Jeffrey K. VERIFIED CUSTOMER
David was great. Unfortunately you could not dx my problem resulting in urgently buying new car
12/24/2023
Charlotte P. VERIFIED CUSTOMER
I love your service and Scott is very professional at his job
12/23/2023
Maria G. VERIFIED CUSTOMER
Seneca was amazing, everything was done well manner. Thank you for taking care of me. That’s the reason why I ask for female service. Senecca when out her way to get the best deal. I have been going to Lexus in Valencia for the past 5 years to get my car serviced. This person really made my day. Thank you!!!
12/22/2023
Eric K. VERIFIED CUSTOMER
Senecca and the service team are amazing. They keep me knowledgeable are professional and kind. I am new to Lexus, these folks will keep me at Lexus.
12/21/2023
Albert L. VERIFIED CUSTOMER
Edward is a consummate professional. Trustworthy and helpful come to mind when working with him.
12/21/2023
Carol S. VERIFIED CUSTOMER
I’ve never had a problem at this dealership. Scott, Malcolm has been our representative since we purchased the car. He has always taken care of us. Very very happy with the service.