I have never used your facility before and was tasked with preparing the car direct from winter storage to a 2000 mile round trip to Montana and brought it to you guys. Thank you for giving me peace of mind during my daughter's trip.
5/15/2026
James K. VERIFIED CUSTOMER
Eric was courteous, professional and efficient.
Thank you
5/15/2026
James M. VERIFIED CUSTOMER
Thank you for your wonderful service The staff was very friendly and knowledgeable
5/15/2026
Ward S. VERIFIED CUSTOMER
Ñick is a great employee and surpasses at his job. Nick understood my concerns and kept me informed of progress on repairs. Thank You, Ward Schultz
5/15/2026
Xumeing T. VERIFIED CUSTOMER
I had an outstanding experience at Carlson Toyota, and I especially want to recognize Eric **** for the exceptional service. From start to finish, Eric’s communication was top-notch. He kept me informed throughout the entire process, explained the services being performed on my vehicle in a way that was clear and easy to understand, and made sure I felt confident in every recommendation.
What really stood out was his professionalism, honesty, and attention to detail. He didn’t just tell me what needed to be done—he took the time to explain why it mattered and answered all of my questions without making me feel rushed. That level of customer care is hard to find these days.
Because of Eric, the whole service experience felt smooth, transparent, and stress-free. If you’re bringing your vehicle in for service, I highly recommend asking for Eric ****. He truly goes above and beyond for his customers.
5/15/2026
Matthew H. VERIFIED CUSTOMER
My car still showed I need scheduled maintenance, after I spent over $500 on… scheduled maintenance.
My Toyota owners portal doesn’t show the scheduled maintenance I paid for.
Did I get charged for work that wasn’t done, based on my car showing I’m due still for maintenance, and the Toyota portal doesn’t show that the work was done?
5/15/2026
Terry J. VERIFIED CUSTOMER
Its not like it's something I can see.
I trust that they did a great job.
5/15/2026
Paul S. VERIFIED CUSTOMER
Came in with a strange rubbing sound that your guys identified quickly, repaired quickly, and didn't charge me for the effort. Love your team. Thank you for the great help in keeping my car on the road
5/14/2026
Thomas M. VERIFIED CUSTOMER
Thomas M
5/14/2026
Andrii M. VERIFIED CUSTOMER
2 hours oil change
5/14/2026
Bruce T. VERIFIED CUSTOMER
Great experience
5/14/2026
Geraldine H. VERIFIED CUSTOMER
Good service. Explained everything well. Answered all my questions.
5/14/2026
Seng V. VERIFIED CUSTOMER
Scott was great
5/14/2026
Jerry V. VERIFIED CUSTOMER
Friendly folks, knowledgeable and came in under estimate…
Friendly folks as well when making payment.
5/13/2026
Barbara S. VERIFIED CUSTOMER
None
5/13/2026
Daniel K. VERIFIED CUSTOMER
Chase introduced himself and shook my hand; that was nice.
It would have been nice if someone had brought my car up to the door when I was leaving, as I am elderly and disabled rather than me wandering around looking for my car.
5/13/2026
Jeff J. VERIFIED CUSTOMER
My first time there @ Carlson Toyota for service on a vehicle. It couldn’t have been easier dropping it off. Being I had an appointment there was no need to tell anybody what my truck was in for. Wam Bam and I was on my way. Picking it up was fast and easy too. Only issue I ran into was not being able to pay before I arrived to pick up my truck. The link to pay ahead of time kept saying my cards were expired. Definitely not the case. I tried three different cards. No big deal though….
5/13/2026
Debra J. VERIFIED CUSTOMER
It is hard to hear the video provided with all the background noise. It would be nice if there was something in writing along with it. Thank you.
5/13/2026
Paul S. VERIFIED CUSTOMER
Great job. I came in with a tight timeline and the team delivered! They got everything done and I was out the door on time. That extra effort was so very much appreciated.
5/12/2026
Woodrow W. VERIFIED CUSTOMER
Best service Ive ever had on any vehicle ive owned. Appreciate all Carson does.