Christian kept me informed as to what they had done, and what additional work should be taken care of. Very pleasant and nice young man. Vendy Houle
4/13/2024
Steven L. VERIFIED CUSTOMER
They did a very good job and they were all very kind and they let me know how it was going thank you.
4/13/2024
Paul C. VERIFIED CUSTOMER
The $89.61 I thought was a bit much for an oil change though.
4/13/2024
Jen H. VERIFIED CUSTOMER
Definitely more than a job well done!!
Everyone was super helpful and friendly. They prioritized my vehicle which meant a lot. They also went the extra mile to make sure I got the tires I requested. I appreciate the customer service I received and the genuineness of their attitudes. Thank you.
4/13/2024
Shane A. VERIFIED CUSTOMER
Always great service. I appreciate it.
4/13/2024
Cynthia S. VERIFIED CUSTOMER
He was respectful, knowledgeable and took the time to answer all my questions.
4/13/2024
Mei-Lyn J. VERIFIED CUSTOMER
Joshua and the rest of the staff are very friendly.
4/13/2024
Jane C. VERIFIED CUSTOMER
Scott was great. Very pleasant and engaging. I brought my car in to have a multi point inspection done and the engine air filter replaced. I assumed it would be a rather quick process, but after waiting a couple of hours with no text updates, I asked Scott to check on it. He immediately went to check and said it was ready, but his system had not updated to show completion. As I left the dealership, the “need maintenance” notice appeared on the dashboard screen, so I had to take the car back to the dealership to have it reset.
4/13/2024
Dennis M. VERIFIED CUSTOMER
Cristian is top notch. Super friendly and very helpful. He's clear and concise while being courteous.
4/12/2024
Francisco T. VERIFIED CUSTOMER
He was very polite and professional. Everything was explained with clarity.
4/12/2024
Elois N. VERIFIED CUSTOMER
Will was great
4/12/2024
HEIDI M. VERIFIED CUSTOMER
Will is awesome, very friendly and helpful. He took some time to answer my questions, He is an asset to you company!
4/11/2024
Tom W. VERIFIED CUSTOMER
This was not my first experience with Craig. In the past, Craig has been an excellent service advisor and he did not let me down this time. Craig sets the bar really high and he lives up to it each time.
Satisfied customer,
Tom W
4/11/2024
Corey G. VERIFIED CUSTOMER
I don't trust my vehicle needs with any other dealership in the twin cities. Carlson takes care of their customers.
4/11/2024
James M. VERIFIED CUSTOMER
I bought my new Prius a few weeks back and although I have had a few issues, Carlson has goneabove and beyond to ensure things were corrected quickly and correctly.
4/11/2024
Nancy H. VERIFIED CUSTOMER
Ben was professional and helpful
4/11/2024
Andy R. VERIFIED CUSTOMER
Someone went through my center console. Didn't inflate tires like they said they did. Service I scheduled was on website was completely different when I got there which caused much confusion leading me to wait 15 minutes for a manager to explain.