Chase was incredibly professional, answered all of my questions about several things before completing my service and explained the inspection results in detail.
5/8/2026
Terry M. VERIFIED CUSTOMER
He went beyond the call of duty to get me in to see if I needed a new battery, which I did.
5/7/2026
Leonardo H. VERIFIED CUSTOMER
My dad scheduled an appointment to have the passenger side taillight installed in our new Corolla; I was the one who drove the car to the dealership for the appointment. This was the first time that I did this on my own and the whole process went smoothly all thanks to the service that I received from Neil who was very hospitable and patient from beginning to end.
5/7/2026
Bryan M. VERIFIED CUSTOMER
I had a 9:30 appointment. At 11:00 I asked what was taking so long and was told it was done except for the paperwork. It took another 15 minutes to get the paperwork. I didn’t expect to be there for 2 hours when I had an appointment
5/7/2026
Grant S. VERIFIED CUSTOMER
Chase was great though I'm not enthused with my comeback. My oil change took two hours and now I have to wait there again tomorrow fixing something that I paid to have corrected before.
5/7/2026
Brittney R. VERIFIED CUSTOMER
I have always had good experiences at this dealership. This is the second time Brandon has helped me. Both days, to be completely honest, I was having a bad day, but Brandon's kindness each time made the days better! Thank you - I truly appreciate it!
5/7/2026
Ann S. VERIFIED CUSTOMER
Chase was very communicative. It was a very good customer service experience.
5/6/2026
Arthur B. VERIFIED CUSTOMER
It was a good experience. I would have liked to have a rental but I understand that company's across the board do not keep rental inventories for their customers. Matt allowed me time to think about the choices I had to make when surprises came up during the inspection and repair work which was nice to not be pressured on spot. Very good service overall
5/6/2026
Catherine S. VERIFIED CUSTOMER
Fabulous!
5/6/2026
Harry K. VERIFIED CUSTOMER
Efficient. Vehicle was ready when promised.
5/6/2026
Rick B. VERIFIED CUSTOMER
Generally the service was good but my appointment was for specific time and for a routine oil change it took the better part of an hour 15 minutes.
5/6/2026
Doug H. VERIFIED CUSTOMER
Thanks for the great service
5/6/2026
Darrell M. VERIFIED CUSTOMER
Chase was great others fell in the cracks
5/6/2026
Stacy S. VERIFIED CUSTOMER
Thanks for all your help with everything, Nick!
5/5/2026
Mike K. VERIFIED CUSTOMER
Thank you Matt!
I’ll be back
5/4/2026
Jackie B. VERIFIED CUSTOMER
Great dealer customer service
5/4/2026
Kurt B. VERIFIED CUSTOMER
Good
5/3/2026
Eric E. VERIFIED CUSTOMER
Need to figure out a way that it doesn’t take 90 minutes for a tire rotation when an appointment was scheduled.
5/3/2026
Dale M. VERIFIED CUSTOMER
Tylenol was excellent you should be proud of him he represents Carlson in a positive way.
5/3/2026
John B. VERIFIED CUSTOMER
I was very impressed with the friendliness and good service!