Technician was very friendly and had helpful suggestions. He wasn't super pushy, which I appreciated. I am always happy with the service at Carlson.
4/29/2026
Bernie P. VERIFIED CUSTOMER
Good communication during a very unique situation.
4/29/2026
Jacob M. VERIFIED CUSTOMER
My nav system was made defective and instead of replacing the defective unit I was given a quote of $4,000 to swap with a used system.
Im highly disappointed with Toyotas quality and their service - I wish I never even bought a Rav4. Im advising my community to choose another car manufacturer because its not right to pay all this money and have the manufacturer not even make a quality product and have them charge me more. Feels more like a scam then a quality car.
4/29/2026
Diane S. VERIFIED CUSTOMER
Everything was good. Only one problem. My car was ready yesterday and no one bothered to call me so I called. They could not tell me if it was ready. So today I waited. Had to call again. Still no call back. So I went there only to find out that my car was ready yesterday 4-27-26. So it was was in the parking lot all night. Not happy with that.
4/29/2026
David H. VERIFIED CUSTOMER
Ok
4/29/2026
Jon L. VERIFIED CUSTOMER
I had great service today. I was kept well informed and treated respectfully by Brandon.
4/29/2026
Ronald B. VERIFIED CUSTOMER
Fast and friendly service
4/29/2026
Thomas M. VERIFIED CUSTOMER
Staff had difficulty updating the electronic record of vehicle mileage and subsequently providing useful predictions of next service need dates.
4/28/2026
David B. VERIFIED CUSTOMER
Thanks
4/28/2026
Karen T. VERIFIED CUSTOMER
Service team was very helpful and informative and pleasant to work with
4/28/2026
Peggy A. VERIFIED CUSTOMER
Thank you for the great service!! Top notch!!
4/28/2026
Guo L. VERIFIED CUSTOMER
Very good
4/28/2026
Nickolas M. VERIFIED CUSTOMER
Chase was awesome. Along with Lori and Nick, both who I talked to. Your phone system however needs some work. The off site agency you use did not meet my standards. Nobody wants to talk to a off site person
4/27/2026
Michael A. VERIFIED CUSTOMER
Brandon was awesome. I had him check on some extra items and he did his due diligence and communicated with me very well.
4/26/2026
Debra A. VERIFIED CUSTOMER
Quick and easy appointment. Staff is over the top friendly and helpful. Thank you!
4/26/2026
Cyrus V. VERIFIED CUSTOMER
Thanks
4/26/2026
Win R. VERIFIED CUSTOMER
Thank you for keeping me informed with the progress of the whole process, inspection and completion of unexpected repairs needed.
4/26/2026
Carlos P. VERIFIED CUSTOMER
Brad did a very good job taking care of me in the absence of Scott.