Eric **** is very personable and helped me today, explaining my car check and getting tires rotated in a timely manner.
5/29/2026
Jeff H. VERIFIED CUSTOMER
Very happy! I will be returning for future service.
5/28/2026
Patricia M. VERIFIED CUSTOMER
Very helpful, friendly and efficient. My car was in for an oil change, but they found that my brakes needed work & were able to complete the work in the same visit, even gave me a ride home since I was not planning on waiting for the longer job. Years ago I used to take my car here for service, but I stopped due to very bad service and unhelpful and unfriendly staff, so I stopped going there and instead took it to a Toyota dealer off of 394. The service there was do much better and friendlier. However, lately I got tired of driving so far& decided to give the Anoka dealer another try - I am so glad I did. My experience was so different than what it was years ago - very welcoming, friendly, helpful and efficient. I will be bringing it to your dealership for all my service needs - it was such a wonderful change from my experiences there many years ago! Thanks also to the service manager, he was great! Pat
5/28/2026
Cindy H. VERIFIED CUSTOMER
The submit button is not working.
5/28/2026
Teresa M. VERIFIED CUSTOMER
Terrible service. After 15 years of purchasing and having you service different Toyota's. We will find a new dealer. Sincerely Bryan Miller
5/28/2026
Marlyn S. VERIFIED CUSTOMER
Very good service
5/28/2026
Daniel T. VERIFIED CUSTOMER
Stop overcharging for everything. Be more honest. Complete the repairs in a more timely fashion.
5/28/2026
Juan G. VERIFIED CUSTOMER
Matt was very nice ????
5/28/2026
Wendy G. VERIFIED CUSTOMER
Ryan was very helpful and ensures all my questions were answered.
5/27/2026
Darrell Q. VERIFIED CUSTOMER
Wasn't notified that work was done. Arrived 15 minutes early. Didn't get finished for 2 hours 15 minutes.
5/27/2026
Kristin T. VERIFIED CUSTOMER
I appreciate the transparency of Carlson Toyota. While car maintenance is never a fun thing to pay for, I really do appreciate the accurate quotes and the notice of expected upcoming service needs.
5/27/2026
Anna C. VERIFIED CUSTOMER
Very much appreciate ???? your work ????
5/27/2026
Mary H. VERIFIED CUSTOMER
Would have appreciated a car wash.
5/27/2026
Danny V. VERIFIED CUSTOMER
Aaron is always the best when I get him. Amazing service like always
5/27/2026
Jeffrey B. VERIFIED CUSTOMER
First things first. The tech I was working with did a fine job. Not his problem AT ALL.I came in for a scheduled oil change only. No tire rotation, nothing else. I was there waiting for 2 hours and 15 minutes for JUST an oil change! Unfortunately this IS NOT a one time event. I've been going for years and it's been horrible for at least 2 years if not more. I'm not sure what changed 3 or so years ago but your service dept. use to be stellar. The service tech offered me a discount which was appreciated but 2 hours 15 min. is ridiculous.
5/27/2026
Sharon P. VERIFIED CUSTOMER
Eric **** was great, lives up to Carlson Toyota high standards.
5/27/2026
Brandon S. VERIFIED CUSTOMER
1 hour 45 min for a tire rotation
5/27/2026
Debra P. VERIFIED CUSTOMER
Still waiting for the paperwork
5/26/2026
Amy N. VERIFIED CUSTOMER
The only issue is this is the second time in a row they forgot to put my car through the car wash. I thought it was included but I may be wrong. I apologize if I am not correct
5/24/2026
Keith K. VERIFIED CUSTOMER
Oil change completed, w/ multi-point inspection.
Service person identified a slow leak in front drivers side tire. Great work. Thankful he found that. I later observed that there was a nail in the tire. I planned to get new tires in the coming days, so I held off of the repair.