The service guy who checked me in was over the top so good.
5/10/2024
Mel B. VERIFIED CUSTOMER
Craig is Great to work with. He made the experience fun
5/10/2024
Bruce N. VERIFIED CUSTOMER
Jeremy did a great job. Thank you!
5/10/2024
Jane H. VERIFIED CUSTOMER
$861 to change 6 spark plugs with no warning on the price. Estimate was entered as $0.
Tech was going to bring to the attention of the manager. I’ve heard nothing back from anyone.
My husband has bought his last 3 vehicle from you. Please take an opportunity to fix this.
5/10/2024
Steve W. VERIFIED CUSTOMER
Will provided the best service I’ve ever received at Carlson. Super polite, complete explanation of all service. Very good job.
5/10/2024
Michael N. VERIFIED CUSTOMER
Craig did a wonderful job and was up front and honest. Thank you Craig!
5/10/2024
Jennifer S. VERIFIED CUSTOMER
Very nice and helpful! Great experience!
5/10/2024
Santhiny R. VERIFIED CUSTOMER
Friendly service
5/9/2024
Jennings T. VERIFIED CUSTOMER
ben was wonderful
5/9/2024
Chad H. VERIFIED CUSTOMER
The oil change and inspection was done thoroughly and quickly. My family has had an exceptional experience buying and servicing our vehicles at Carlson Toyota.
5/9/2024
Debbie F. VERIFIED CUSTOMER
All good!
5/9/2024
Una Rae. VERIFIED CUSTOMER
Friendly employees.
5/9/2024
Sandy O. VERIFIED CUSTOMER
Scott has always been very helpful with advice, quotes and follow up. He is one of the reasons I am a customer at Carlson Toyota.
5/9/2024
William S. VERIFIED CUSTOMER
Great service as usual!! Thanks Ben !
5/9/2024
Mary M. VERIFIED CUSTOMER
Was so fast!! Appreciated the check up.! And the car wash!
5/9/2024
Timothy S. VERIFIED CUSTOMER
Service was completed promptly and within the predicted timeframe. There was a discrepancy on the pricing and bill which Jeremy promptly corrected when it was brought to his attention and may have been due to software systems miscommunication. Thank you, I am always pleased with my service experience at Carlson.
5/9/2024
Thomas T. VERIFIED CUSTOMER
I did not work with Angellina.
Most of my dealings were with Leena.
5/9/2024
Cindy C. VERIFIED CUSTOMER
He was handling a huge number of customers, but did it quickly and efficiently.
5/9/2024
Gary Q. VERIFIED CUSTOMER
Well done in a timely manner
5/8/2024
Paul B. VERIFIED CUSTOMER
I arrived at the dealership on time for a 1:45pm appointment to do an oil change and tire rotation. I was told it would take about an hour. I got a text on my phone in a few minutes later that the vehicle was checked in and inspected. Then I waited. And waited. No more texts. No one came out to let me know about progress with the service. At 4:15pm I asked a service advisor (not Jeremy) about my vehicle. He went back to check and came out right away with my paperwork and said the vehicle was ready. My impression was that the vehicle had been ready for a long time and no one did anything with the paperwork.