Great service. Enjoyed working with Taz. I appreciate her approach.
5/1/2025
Ernalyn G. VERIFIED CUSTOMER
Easy and fast
5/1/2025
Irene M. VERIFIED CUSTOMER
10
5/1/2025
Margaret G. VERIFIED CUSTOMER
My service technician was great, but I waited for two hours for the shuttle with no communication about when they would arrive. It was clearly not the drivers failure, but yes disorganization of the office. Your office is severely understaffed and I will not be taking my car to the dealership for service again
5/1/2025
Christopher J. VERIFIED CUSTOMER
John was excellent at explaining and prioritizing the needs of my 20 year old vehicle and turnaround was incredibly quick on service.
5/1/2025
Regina R. VERIFIED CUSTOMER
Matt was amazing went above and beyond. Excellent service!
4/30/2025
Hyveia S. VERIFIED CUSTOMER
Great customer service!
4/30/2025
Sonia L. VERIFIED CUSTOMER
My car was recovered from being stolen. I requested for the car to be detailed and washed and I would pay for the package offered , I also requested the license plate frame to be removed.my car was at the shop there for over a week(only the door needed repair). And none of the other requests were done. This was not only an opportunity for Honda to benefit for more business but it was really unthoughtful for them not even to ask me. However some of the items in the car were removed, the other items were left, which shows me it could have been detailed if they threw out only certain items. This should have been detailed
4/30/2025
Lisa S. VERIFIED CUSTOMER
I appreciate the helpful staff members at Honda of Oakland.
4/29/2025
Joe L. VERIFIED CUSTOMER
Tommy was great.
4/29/2025
Carmen F. VERIFIED CUSTOMER
Excellent customer service!
4/29/2025
Ayomide A. VERIFIED CUSTOMER
Excellent service from John
4/28/2025
Christopher T. VERIFIED CUSTOMER
I made a 10 o’clock appointment to have the tires on my car rotated, which I believe is a service that should take no more than 30 minutes. The service advisor told me that he would expedite the job. At approximately 11 AM, I saw my car being moved out of your parking lot to do the tire rotation. And I drove the car away at approximately 11:45 AM. While while I was completely satisfied of the service as it was performed, I am somewhat frustrated to realize that a 30 minute job should take more than an hour and a half to get done. Why did I make an appointment for 10 AM if my car wasn’t going to be attended to within a reasonable time after I brought it in.
4/28/2025
Kiet V. VERIFIED CUSTOMER
No comment.
4/28/2025
Matt D. VERIFIED CUSTOMER
Fantastic service!
4/27/2025
Anthony C. VERIFIED CUSTOMER
He was great. Exactly what I needed. 5/5.
4/27/2025
Yawo A. VERIFIED CUSTOMER
All good!
4/27/2025
Joanne Y. VERIFIED CUSTOMER
You're the best, Mr. Hong."I really appreciate your work. You made my day so special and I can drive back to celebrate my mom birthday, 4/25. Million thanks.
4/27/2025
David C. VERIFIED CUSTOMER
Matthew had excellent customer service and communicated with me throughout the whole process. Really appreciate him for making my experience top tier!
4/27/2025
Johnny H. VERIFIED CUSTOMER
Very happy with your excellent service
Give thumbs up for the advicer
Matthew Youhana