John Jeffries,
Gave me excellent customer service and was extremely professional. I appreciated his communication with me throughout the day regarding my vehicle and he has a very pleasant demeanor.
5/14/2025
Tee W. VERIFIED CUSTOMER
I went to Honda of Oakland for simple flat tire and the team spent 2 hrs going all thru my car (hood, trunk, etc) to find something else they could repair (upsell) instead of actually handling what I came for. Then it took them another 2 hrs to replace my tire, but only after I repeatedly insisted they spot going thru my car and just fix my tire. There is no reason I should have been in the waiting room for almost 4 hrs, when it was a 30 min task. . It felt like I was dealing with used axe sales team. Never ever coming to this shop again
5/13/2025
Paul G. VERIFIED CUSTOMER
John has helped me out 3 times now and I’m very satisfied with his customer service. I will ask for him by name or make an appointment with him for my future service.
5/13/2025
David C. VERIFIED CUSTOMER
John was excellent.
5/13/2025
Sheena C. VERIFIED CUSTOMER
Taz was great !!!! All 5 stars
5/13/2025
Hannah R. VERIFIED CUSTOMER
John was great! He was so friendly, communicative and understanding. Also they were super quick with my oil change. Always love coming to this location
5/13/2025
Lynn G. VERIFIED CUSTOMER
Helpful service
5/13/2025
Huu L. VERIFIED CUSTOMER
John he was helpful and explained when my vehicle need the future service.
5/13/2025
Andrew L. VERIFIED CUSTOMER
Great insight on what the vehicle needs and why. Very informative and kept it professional.
5/13/2025
Holly W. VERIFIED CUSTOMER
Thank you to John and the Honda of Oakland team for getting my car RIGHT!!! I appreciate this teams work so much.
5/13/2025
Karen S. VERIFIED CUSTOMER
The problem with the heat was not solved, although I paid for it.
5/13/2025
Suzanne T. VERIFIED CUSTOMER
Customer service when I brought the car in on a tow truck was terrible. They told me garage was closed20 min before closing time. They are apparently out of town and do not have any idea about how to deal with urgent situations. The staff at the service department were great other than making a mistake when telling me they had a tire and the tire they had was faulty so required a two day stay for my car just to replace tire.
5/12/2025
Tona B. VERIFIED CUSTOMER
John was very professional and helpful.
5/12/2025
Gwenyth N. VERIFIED CUSTOMER
John was incredibly communicative and helpful! Thank youuuuu
5/12/2025
Derian E. VERIFIED CUSTOMER
5
5/11/2025
Kidan W. VERIFIED CUSTOMER
Honda is my life and thanks for the excellent job and time you spend on my car.Max did excellent service I give 5/5 star
Thanks
5/10/2025
Nelz C. VERIFIED CUSTOMER
Taz and Juan provided good customer service.
5/10/2025
Jane P. VERIFIED CUSTOMER
Very satisfied with Max Cuba’s’ service. Very thorough & followed through all the needed services. Definitely top 5. Tha k you!