Taz made my experience very easy & seamless. She explained everything thoroughly and followed up throughout the process from start to finish. Excellent customer service
4/19/2025
Lucid I. VERIFIED CUSTOMER
Matthew was wonderful friendly informative efficient and direct. It was a new experience for me at Honda of oakland to feel so cared for. Thank you Matthew! Also both of my drivers were really great!!
4/18/2025
Michael V. VERIFIED CUSTOMER
Thank you Hong for helping with this insurance claim!!
4/18/2025
Veronica S. VERIFIED CUSTOMER
Completely satisfied.
4/18/2025
Lowry M. VERIFIED CUSTOMER
5!!!!!!
4/18/2025
Dirk B. VERIFIED CUSTOMER
Matt was so helpful with both cars I brought to him. He really complimented the Honda experience for me. My civic was the first car I ever and I feel that he made it a great. Thanks a lot.
4/18/2025
Loraine T. VERIFIED CUSTOMER
John J. was really patient and accomodating with my request. Very professional and was able to answer my questions and request
4/18/2025
Tyann D. VERIFIED CUSTOMER
Great service! Thank you
4/18/2025
Benjamin S. VERIFIED CUSTOMER
It was a pleasure doing business with Mr. Jeffries.
4/18/2025
Kenneth Y. VERIFIED CUSTOMER
Very good experience
4/18/2025
Timothy J. VERIFIED CUSTOMER
Good experience. All went well. Thank you.
4/18/2025
Alexine B. VERIFIED CUSTOMER
Fine
4/18/2025
Melvin N. VERIFIED CUSTOMER
Good service no problems
4/17/2025
Gregory R. VERIFIED CUSTOMER
I give you guys a 10 today. And let me know what your appraisal is on my car.
4/17/2025
Ruth V. VERIFIED CUSTOMER
Taz was very attentive and efficient in getting the initial paperwork completed.
4/17/2025
Tamara A. VERIFIED CUSTOMER
Super nice and efficient!
4/17/2025
Brian S. VERIFIED CUSTOMER
Max was exceptionally helpful and thorough in customer service… I appreciate his detail in reviewing my service records and friendliness… thank you!
4/16/2025
Philip Y. VERIFIED CUSTOMER
The service was promised to be completed between 2 and 2.5 hours so I decided to wait at the customer waiting area. After 2.5 hours car was still not ready. I would have gone home first if the time estimate was over 2.5 hrs. Charging 3% for credit card transaction is a big, big dissatisfaction factor.