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Real Reviews from VERIFIED CUSTOMERS
Scott L. VERIFIED CUSTOMER
H
7/29/2025
Charles S. VERIFIED CUSTOMER
Excellent service starting with Stevie. Best customer service ever.
7/29/2025
Cindy E. VERIFIED CUSTOMER
Tim is the BEST service advisor I’ve ever had!!! He has the BEST personality and totally honest customer service skills!! Huge asset to Frank Leta. I will not leave Frank Leta Honda as they have been so great to work with!! Kevin Gundy(?) the manager is another person that has excellent manager skills and is an asset to Frank Leta!! These two gentleman are TOP NOTCH employees!!
7/29/2025
Trish M. VERIFIED CUSTOMER
Doug was very courteous and professional. I very much appreciated the way Doug handled our state inspections issues. Doug went above and beyond and his customer service has won us back as Frank Leta service customers.
7/29/2025
All Family. VERIFIED CUSTOMER
Tim Dobrinic has done an absolutely outstanding. There have been some issues along the way but it was Tim and the manager (I think his name is Kevin) that were so quick to resolve things. Their efforts were exceptional and a true display of perfect customer service.
7/28/2025
Kimberly W. VERIFIED CUSTOMER
Picked up car Saturday morning. NEW tires were missing a valve cap. Back tire still had a green cap and noone could tell me if nitrogen was used. (Was used in previous set of tires purchased at West County) other caps were gray. Oil change completed but reminder notification in front window not updated. Driving to work this morning (Hwy40) and dashboard light came on stating low tire pressure. When I got to work I looked closer at new tires only to see that they had substance that looked like glue all over them and tires appeared not to fit well to the rim. Very disappointing.
7/28/2025
Julie L. VERIFIED CUSTOMER
Personable and answered all of my questions.
7/28/2025
Abhinav A. VERIFIED CUSTOMER
Tirek was so good and very communicative. But I thing the service was done today but later 2 hours my TPMS light got triggered, I make sure twice with Tirek about TPMS. It was disappointing again I had to go to near gas station to fill the air????
7/27/2025
Martin B. VERIFIED CUSTOMER
The whole team treated me exceptional! You should be very proud of them! Any of my future vehicle purchases Has to be with Frank Leta! Thank You Very Much!
7/27/2025
Marcel C. VERIFIED CUSTOMER
Thank yall for everything. And Shauna your amazing!!
7/27/2025
Lori P. VERIFIED CUSTOMER
Tirek was very very nice and just amazing at telling me everything! He is a very nice man!! Thank you!!
7/27/2025
Arthur K. VERIFIED CUSTOMER
Tirek made my day. Thank you, Tirek
7/27/2025
Bob P. VERIFIED CUSTOMER
Very thorough and professional
7/27/2025
Micheal W. VERIFIED CUSTOMER
Tyler is an excellent service advisor he makes sure my car performs to Honda specifications. And he kind and courteous
7/26/2025
Jackie W. VERIFIED CUSTOMER
friendly
7/26/2025
Mary P. VERIFIED CUSTOMER
Great service
7/26/2025
Gregory L. VERIFIED CUSTOMER
I appreciate the great customer service
7/26/2025
Pauline G. VERIFIED CUSTOMER
Nice guy, easy to talk to
7/26/2025
Greg P. VERIFIED CUSTOMER
Great service as usual
7/26/2025
James Brian. VERIFIED CUSTOMER
He was very good, did what I came in for. Told me what else needed to be done so I agreed to that too.
7/26/2025