Ana Ochoa did not call as promised, had a very cold borderline rude personality during our brief encounter and made me feel as being my car in for service was an inconvenience to her. Not only did I wait for 5-10 minutes it was as if she got the short straw and was forced to help me. I did not have a good encounter with her on this visit or the last couple visits. We have bought 3 cars from this dealership and service used to be great, but really seems to be going downhill. Considering finding a new dealership and service department for future services and purchases moving forward.
4/1/2024
Ahmed M. VERIFIED CUSTOMER
I will
3/31/2024
Adrian R. VERIFIED CUSTOMER
Ray is an exceptional service manager. I always come back to him b/c I trust him and his team’s repair/replacement suggestions. He also hustled to get me a shuttle home when I had an appointment to meet. His genuine care and sincerity rings through to each and every customer b/c it’s who he is. Thank you Ray!
3/31/2024
Josefina L. VERIFIED CUSTOMER
Stephanie Very kind person She held me Pretty good moms Thank you. for your for help me
3/31/2024
Alejandro Z. VERIFIED CUSTOMER
Scammers period
3/31/2024
Jennifer H. VERIFIED CUSTOMER
I liked how your service department called me to set up my appointments!
3/30/2024
Miriam S. VERIFIED CUSTOMER
Your driver shuttle is very reliable andhapoy respectful . Thank you for having a great team.
3/30/2024
Linda C. VERIFIED CUSTOMER
NA
3/29/2024
Judy B. VERIFIED CUSTOMER
I was very pleased with the service i received at your dealership! Everyone I interacted with was helpful and courteous.
3/29/2024
ROBERT W. VERIFIED CUSTOMER
Kind, courteous and respectful. Easy to understand and work with.
3/29/2024
Alex L. VERIFIED CUSTOMER
I would rather just be given a manager next time instead of needing to argue with you first.
3/29/2024
Paul T. VERIFIED CUSTOMER
Job well done on my Sienna break flush. Thank you!
3/29/2024
Lucila M. VERIFIED CUSTOMER
Awesome
3/29/2024
Cesar C. VERIFIED CUSTOMER
Pedro was able to help me diagnose and find the problems I was having with my car, he was really helpful accommodating my transport during the time my vehicle was getting fixed. Overall a 10/10 experience
3/29/2024
Atsushi Y. VERIFIED CUSTOMER
Thank you
3/29/2024
Oskar K. VERIFIED CUSTOMER
Very professional, honored the on going promotion, didn’t twist my arm to add more “needed” services. 10/10
3/28/2024
Susan &. VERIFIED CUSTOMER
My service attendant was the best. She really did a great job