Raymond Carrera was very courteous and helpful he answer all of our questions we had.
4/8/2024
Steven P. VERIFIED CUSTOMER
Raymond was polite and straightforward. I appreciate him helping me and not pushing any sales on me that I do not need.
4/8/2024
John K. VERIFIED CUSTOMER
After picking up my car and driving away, I found my dashboard information portion was not how I left it when I left the car for service. I could not return it to how I left it so now I have to make a second trip back find out what the Hecks going on. Very disappointed.
4/8/2024
Ronnette W. VERIFIED CUSTOMER
I was incorrectly told by this South Coast Toyota employee that to use my tire insurance, I would need to take my car to the dealership I purchased it at so I drove my car using a spare tire all the way to Culver City, where they told me that it was not true and even called the insurance company in front of me to verify that I can use my tire insurance at any Toyota dealership. It was a major inconvenience and waste of time.
4/8/2024
Craig W. VERIFIED CUSTOMER
Richie is top notch. Great representative of SCT
4/7/2024
Anthony C. VERIFIED CUSTOMER
Francisco was a pleasure to deal with for an unexpected repair. His demeanor was professional and extremely pleasant. Thanks.
4/7/2024
Goodman (. VERIFIED CUSTOMER
My service advisor, Frank, was very helpful & responsive to my calls/questions. He was very service oriented.
4/7/2024
Therese E. VERIFIED CUSTOMER
Very knowledgeable and answered all my questions. Very good service.
4/6/2024
Israel G. VERIFIED CUSTOMER
The service was exceptional. John was very professional and down to earth. It’s great to have employees like him around. Thank you!
4/6/2024
Michael V. VERIFIED CUSTOMER
I took 10 mins for an advisor to get to me and take info.
The Toyota True start battery warranty is a joke. Almost $200 to replace battery with a 50% prorate discount and battery was under 3 years old. I will never buy a battery from Toyota again. 84 month warranty is a joke
4/6/2024
Arlene H. VERIFIED CUSTOMER
John was excellent and followed through as I requested. Thank You.
4/6/2024
Clifford J. VERIFIED CUSTOMER
Pedro Brito is an excellent servoce writer.
His approach to customers is great.shortly after I had arrived, he greeted me and took all the info needed. I waited in his office for a short period. He came in and produced the paperwork
And I was on my way. I questioned him re: the 2024 Tacoma. He then took me across the lot to show me a 2924 model.
Very nice service to go out of his way to answer my question.
4/6/2024
Bob M. VERIFIED CUSTOMER
Very helpful, informative.
4/6/2024
Marc W. VERIFIED CUSTOMER
Working with Ray was a real pleasure. He was knowledgeable and pleasant to talk with. He made sure that all of my questions were answered before I left the car and was prompt in communicating with me about the results of the service.
4/6/2024
Frank V. VERIFIED CUSTOMER
Was great. Thanks.
4/6/2024
Monir T. VERIFIED CUSTOMER
Thank you for the service
4/6/2024
Glenda B. VERIFIED CUSTOMER
Ana was great. She explained everything thoroughly and answered all our questions. Thank you.
4/6/2024
Bich N. VERIFIED CUSTOMER
Pedro has excellent service skills
4/6/2024
Alejandra M. VERIFIED CUSTOMER
Mr Nguyen was great at answering all my questions and the appointment wS very quick! I was impressed
4/5/2024
Carl S. VERIFIED CUSTOMER
This service was part of my free two year Toyota Care. The technicians were more thorough than I expected. Very pleased.