Ray made coming in completely stress free and quick it was nice to be able to come in and have my car back in no time.
7/10/2026
John N. VERIFIED CUSTOMER
Wonderful represtatives
7/10/2026
Lisa S. VERIFIED CUSTOMER
Francisco was 100% professional. He explained everything thoroughly with a smile on his face. He answered all my questions and kept me up to date on the progress of my repairs. Very much appreciated!
7/10/2026
Jan H. VERIFIED CUSTOMER
Richer was very knowledgeable in answering my questions in a friendly and professional manner. The service was promp and satisfactory. I will request Mr.Misa for my next service.
7/10/2026
Isabele B. VERIFIED CUSTOMER
Frank was great!!
7/9/2026
Brent G. VERIFIED CUSTOMER
Eric was great from the start, he took the time with me to discuss my issues and communicated perfectly through the whole process. Appreciate you Eric!
7/9/2026
Wes C. VERIFIED CUSTOMER
My service agent did a great job.
7/9/2026
Alfonso R. VERIFIED CUSTOMER
Your service technician was very professional and friendly.
I felt very comfortable communicating with him.
Excellent service!!
7/9/2026
Victor R. VERIFIED CUSTOMER
I had 9am appointment and didn’t leave till 1120. Wasn’t completely dissatisfied because I was notified it would be an hour and 40 mins which that is still a long time but also not happy waiting over 2 hrs for a simple routine maintenance and fixing one tire with a nail is it. Tustin Toyota dealership is much faster so I’ll be going there.
7/9/2026
John A. VERIFIED CUSTOMER
Thank you. Ray got me in and out quickly and checked out several questions.
John A
7/8/2026
Rachel B. VERIFIED CUSTOMER
You are all crooks. I spent almost $5k in repairs exactly a year ago and barely put 5k miles since then for a full year and now you’re quoting me $7k in repairs again? I asked for an itemized list without getting one because it’s all a joke. I do not recommend coming back here. I’ve been a customer for almost 20 years and won’t do business here again.
7/8/2026
Dominic R. VERIFIED CUSTOMER
They scratched my steering wheel and barely touched on what they were supposed to touch up on it still looks the same
7/8/2026
Jeffrey S. VERIFIED CUSTOMER
Thank you Stephanie for helping me with service on my truck, I really appreciate it!
7/6/2026
Todd F. VERIFIED CUSTOMER
Stephanie is a great resource and beyond helpful service advisor. She gave me a lot of helpful information about my repair and guided me to make an informed decision. I really appreciated her time, patience, and help.
7/6/2026
Carolyn V. VERIFIED CUSTOMER
He explained my car situation and I appreciate it.
Just the times I had to wait for 5 hours made me tired.
7/4/2026
David K. VERIFIED CUSTOMER
Francisco (Frank) was GREAT today. One of the best experiences I've had at any car service department. 10 out 10!
7/4/2026
Fred T. VERIFIED CUSTOMER
Stephanie Santiago was very professional and pleasant to work with. She was kind and helpful.
7/4/2026
Brian R. VERIFIED CUSTOMER
Car was returned with several hand and fingerprints. I’d just detailed the vehicle the prior day.
Please be careful in the future My wife was very upset
7/3/2026
James M. VERIFIED CUSTOMER
I appreciated my service advisor, Frank. He was professional and worked with me on the recent 4 Runner maintenance.
The most important things for me are quality of maintenance/mechanical service, quality customer-service, and fair prices. If those things remain consistent, I will remain a loyal SouthCoast Toyota customer.
Thank you to the team.
7/3/2026
Steve S. VERIFIED CUSTOMER
Got an oil change and they left the oil change light on.