6/3/26
To whom this may concern,
Stephanie Santiago was very efficient. She is a true representative and example of Toyota’s quality customer service. She is very professional the way she treated me as her customer.
I am very satisfied with my car service experience either South Coast Toyota.
Thank you so much for your quality service.
Mrs. Nadura
6/4/2026
Shayne G. VERIFIED CUSTOMER
Always enjoy Stephanie’s customer service. Friendly and always welcoming to me!
6/4/2026
Clay L. VERIFIED CUSTOMER
Service was completed as expected
6/3/2026
Ken K. VERIFIED CUSTOMER
Ana was great
Thanks
6/3/2026
Farhad F. VERIFIED CUSTOMER
The service representative was the best. But you should give better price for oil change especially for those who purchased the vehicle from you and keep coming for regular service. Customers like us keep your business alive. Thank you.
6/3/2026
Daniel A. VERIFIED CUSTOMER
Amazing customer service.
6/3/2026
Jason S. VERIFIED CUSTOMER
Eric was very meticulous in handling 4 different issues related to my car. He took great care in my car. I really appreciate that.
6/2/2026
Igor O. VERIFIED CUSTOMER
Eric is an amazing specialist and helped inspect my car even 5 minutes before closing, for which I’m very grateful! Great service and excellent communication!
6/2/2026
Allison B. VERIFIED CUSTOMER
Eric is awesome! I hate car stuff but Eric made it enjoyable. He was educational and personable.
6/2/2026
Jorge F. VERIFIED CUSTOMER
I always like going with Frank Cerda pay attention to every detail. Very polite. I would always recommend going with him. Always very professional with his work.
6/2/2026
Louis B. VERIFIED CUSTOMER
It was a great job today. Waited around for my car for both a routine service and a recall fix and got it done much quicker then expected.
6/2/2026
Sharon S. VERIFIED CUSTOMER
I have a 2022 Toyota Camry Nightshade. I took my car in for a tire rotation and when I got the car back, the Bluetooth connection wasn’t working. Then I took it back the next week and was told my car does not have Bluetooth connectivity and requires cable. The female service rep was curt with me and talked to me like I was stupid and crazy for thinking my car had Bluetooth! When I got home, I looked up info on my car…the car service rep is wrong, my DOES have Bluetooth and I remember connecting my phone to Bluetooth when I first bought the car. Now, I have to go back to get Bluetooth connected. This makes me so mad!
5/31/2026
Pam N. VERIFIED CUSTOMER
My first visit after being a loyal customer to Carlsbad Youoya. I was very impressed.
5/31/2026
Cindy B. VERIFIED CUSTOMER
Ana was courteous, efficient and knowledgeable. She is an asset to your team.
5/31/2026
Greg L. VERIFIED CUSTOMER
Eric took care of everything take the time to listen to my concerns and he took it from there completed everything and I was very satisfied when I picked up the vehicle that’s saying something because I generally do all the work on all my vehicles
5/31/2026
Faly L. VERIFIED CUSTOMER
Thank you so very much Eric pulsen It was very happy to meet you satisfy ???? have a great day lots of Blessings Sincerely Faly L
5/31/2026
Gerald C. VERIFIED CUSTOMER
Per that last reply...
Refer to Chernicky...****-****-xxxx for the poor oil change workmanship!
I have more memory on this alt phone...
5/30/2026
Erlinda H. VERIFIED CUSTOMER
Eric is very attentive,
5/30/2026
Marllorit S. VERIFIED CUSTOMER
I been to that place many many times. And not once I’ve ever felt great about the costumer service i received this time. Eric was extremely excellent with his service he was very kind and caring he cares for his clients. Thank you Eric. You deserve a recognition!
5/30/2026
Martha J. VERIFIED CUSTOMER
Ana Ochoa is kind and effective on her job. Thank you to her and the service team for a job well done.