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Real Reviews from VERIFIED CUSTOMERS
Suzanne R. VERIFIED CUSTOMER
Great customer service. I really appreciated the Uber ride home and the complimentary loaner car. That was really helpful since my car was a longer stay than I expected. Stephanie was great at keeping me updated also. Knowledgeable and efficient.
4/16/2026
Eric V. VERIFIED CUSTOMER
I thought the maintenance included an oil change but all they did was rotate the tires and your inspection and fill any fluids. I can do all that myself in about half an hour and it takes your team an hour. I find no real value in this service so probably won’t be coming back. After what I spent for my LandCruser I am very disappointed with the service. Last time I came in for a flat tire after 300 miles and I found out 2 hours in the tire balancing machine was broken. After waiting 2 hours for any information I had to go ask what was going on with my car and only when I got upset because I missed an important meeting did they offer a loaner car.
4/16/2026
Kevin T. VERIFIED CUSTOMER
Excellent service writer
4/15/2026
James D. VERIFIED CUSTOMER
Ray was very professional
4/15/2026
Karen C. VERIFIED CUSTOMER
Ray was very polite when I drove up and in his office. He explained everything that was included in the oil change and also during the phone call telling me the car was ready, we discussed my air filter and they explained how that worked. He was understanding and thorough. The only comment I have that would be negative is that when I called I specifically asked for the Toyota Tuesday special and the gentleman that took all my information and book my appointment and booked it for a different day. But Ray found it quickly and we moved on. Thank you.
4/15/2026
Jennifer K. VERIFIED CUSTOMER
Ray is always cool and very informative and thorough with issues I may have with my truck. I always try to schedule with Ray in the service department
4/15/2026
Carol H. VERIFIED CUSTOMER
Eric was a 10 plus!!
4/14/2026
Chris D. VERIFIED CUSTOMER
Great service!
4/14/2026
Noah M. VERIFIED CUSTOMER
Ray was great
4/14/2026
Jerry M. VERIFIED CUSTOMER
Service was excellent and professional. Thank You Frank
4/14/2026
Mariana H. VERIFIED CUSTOMER
Ray did an amazing job!
4/14/2026
Annie J. VERIFIED CUSTOMER
Ray gave me thoughtful information and advice on my car. He made the process easy.
4/14/2026
Kaitlyn C. VERIFIED CUSTOMER
Very polite and efficient! Made the process smooth sailing
4/14/2026
Frank C. VERIFIED CUSTOMER
Excelente servicios
4/13/2026
Eric K. VERIFIED CUSTOMER
Ray was positive professional, and went out of his way to make sure that I was well taken care of. Even though I showed up just before closing, he patiently attended to my needs and insured a clear path of service moving forward. He communicated clearly throughout the process and helped me remain optimistic throughout with Brad exceptional work. I really look forward to continuing to service my car at your location in under his leadership.
4/12/2026
Monica G. VERIFIED CUSTOMER
After spending over a thousand dollars on my car, the stupid attendants could not find my car. Once found, they blamed it on the cashier. This is unacceptable and this type of service should not be tolerated. Your key mission is customer service and I did not get that. The service manger Frank did his best to find a discount for me, but I still paid over a thousand dollars for my car to only receive **** afterwards.
4/12/2026
Yuki R. VERIFIED CUSTOMER
Eric Paulsen was amazing. He was the first to arrive to receive my vehicle 7am on Saturday morning as we previously agreed on the phone. He paid attention as to what needs to be done. I could see how dedicated and focused in getting the job right the first time. He also helped me paired a new key fob at the same time. I strongly recommend Eric Paulsen. Yuki R
4/12/2026
Fernando R. VERIFIED CUSTOMER
Excellent and fast service
4/12/2026
Christina B. VERIFIED CUSTOMER
Eric was professional but personable. He is great!
4/12/2026
Christina S. VERIFIED CUSTOMER
I got great quick service, made a same day appointment. I was able to use their WiFi while waiting, I was surprised how quickly they finished up with my vehicle. Thank you, for the great service!!!
4/12/2026