Ana Ochoa has been our service advisor for many years, and she has consistently provided exceptional customer service. She is always professional, friendly, and genuinely cares about making sure we’re completely satisfied with every visit. Ana is knowledgeable, accommodating, and goes above and beyond to ensure everything is handled smoothly and efficiently.
It’s rare to find someone so dedicated to their customers, and her attention to detail and commitment to excellent service is truly appreciated. I highly recommend Ana to anyone looking for a trustworthy and outstanding service advisor. She is the reason we continue coming back year after year. Thank you, Ana, for always taking such great care of us!
7/20/2026
Linda M. VERIFIED CUSTOMER
Ana Ochoa is awesome! She was professional, helpful, and experienced. I would definitely come back here again.
7/19/2026
Natalie F. VERIFIED CUSTOMER
He was great! Everything was done fast and efficiently! And always well communicated!
7/19/2026
My L. VERIFIED CUSTOMER
Excellent job ????
7/19/2026
Nathan Y. VERIFIED CUSTOMER
I am happy working with Richie Misa. He is very knowledgeable and is helpful for any service on my 2016 RAV4. I would always go to him for service advice.
7/19/2026
Daniel C. VERIFIED CUSTOMER
Francisco did a great job
7/19/2026
Vicky T. VERIFIED CUSTOMER
Excellent service.
7/19/2026
Guadalupe M. VERIFIED CUSTOMER
Francisco was respectful and very helpful with questions and offered options to help. Gave a very helpful service
7/19/2026
Mark/ Simone. VERIFIED CUSTOMER
Anna is amazing. She has a wealth of experience, which I really appreciate. This is our third Toyota and she has been working diligently in service at Southcoast as long as I can remember. She is super responsive and a great problem solver. She addresses my questions with knowledge and professionalism in addition to repeatedly going the extra mile for me. She has sought out extra information from the tech department regarding specific details about my car and issues, while insuring my interactions with the dealership are super smooth. I greatly appreciate her attitude and hope she is recognized for her outstanding service.
7/18/2026
Monica B. VERIFIED CUSTOMER
Eric Rodriguez provided an excellent service, he explained very well the importance of the work that need to be done to my car and always very friendly and patient!
7/18/2026
Manuel C. VERIFIED CUSTOMER
Thanks Francisco for the quick and easy recall repairs. Quick and clear communication!
7/18/2026
Jackie V. VERIFIED CUSTOMER
I had a great customer service for my service provider. Very knowledgeable. Give me suggestions for my Camry. They took care of my Camry when I picked it up. Everybody was helpful. I paid the gentleman pulled my car up. Open my door. It was very helpful. Excellent service Toyota as alway
Ms Jackie V
7/18/2026
Dan G. VERIFIED CUSTOMER
Ana is the best! She has serviced my cars for many years and is honest and professional. Thank you Toyota!
7/18/2026
Leticia C. VERIFIED CUSTOMER
Ray is wonderful! Extremely friendly and personable. It’s really a breath of fresh air to come across someone who knows what customer service is all about. Thank you Ray.
7/17/2026
Ulisses V. VERIFIED CUSTOMER
Amazing advisor will request his services every time
7/17/2026
Hector H. VERIFIED CUSTOMER
Excellent service by Ana Ochoa , thank you
7/17/2026
Kam-Lin Y. VERIFIED CUSTOMER
We always appreciate seeing Anna. She has such a great attitude and a beautiful personality. We really appreciate that our daughter’s car was taken care of in the timeframe that was promised. Thank you JASON for going above and beyond to make this up to our beautiful daughter. See you all soon. :) aloha
7/16/2026
Kirsten L. VERIFIED CUSTOMER
Stephanie was great!
7/16/2026
Daniel E. VERIFIED CUSTOMER
Frank was friendly, informative, and helpful. Excellent service.
7/15/2026
John D. VERIFIED CUSTOMER
South Coast Toyota has always been fair, precise and efficient regarding their service. Be that as it may, I purchases Toyota vehicle for their reliability. I have had more than usual problems with my truck since its purchase with more than a few very significant recalls. South Coast has alway made things right.