We used a South Coast Toyota coupon for an oil change for our 2021 Toyota Corolla. The coupon specifically stated it was for a full synthetic Mobil One Oil change for When we received our receipt, it did not indicate Mobil One oil nor that the oil was full synthetic. I called the service writer and he kept telling me it was Toyota approved synthetic blend oil required for my car. When I specifically asked whether it was Mobil One and fully synthetic, he kept on reiterating it was Toyota approved synthetic oil. We are disappointed that a dealership service department would pull such a bait and switch. I didn’t want to argue the point. But, it was definitely a disappointment. Our service was today 10/13/25. Our car was a 2021 Toyota Corolla hatchback. Jim wang and Katherine W
10/14/2025
Maria U. VERIFIED CUSTOMER
Very happy with the customer service , nice, knowledgeable and overall a good ambient while waiting! Which was not very long!
10/14/2025
Jason L. VERIFIED CUSTOMER
Ritchie and the whole service staff and technicians are a great representation of the Toyota brand and I will recommend them to everyone.
10/14/2025
Jennifer R. VERIFIED CUSTOMER
Raymond was efficient, and his time estimate was accurate.
10/14/2025
Fermin G. VERIFIED CUSTOMER
Excellent
10/14/2025
Madelene S. VERIFIED CUSTOMER
Richer has been great every time I bring my car in for service. Thank you!
10/14/2025
Wendy Z. VERIFIED CUSTOMER
Anna Ochoa, staff, were great. However my car was damaged by a hit and run driver after the porter had brought my car up.
10/14/2025
Kurt B. VERIFIED CUSTOMER
Great service
10/14/2025
Andrew S. VERIFIED CUSTOMER
Would have appreciated an oil reminder sticker.
10/12/2025
Kathleen L. VERIFIED CUSTOMER
It was a very efficient and friendly experience. Frank was wonderful, informed me about some issues with car. I was very impressed with how smoothly everything went from start to finish. Thank you
10/12/2025
Shirley R. VERIFIED CUSTOMER
Ray has been helping me take care of my car for a long time. I appreciate his professionalism and honesty and feel confident by putting my trust into his diagnoses of my car and what needs to be serviced. Thank you, Ray
10/12/2025
Francisco F. VERIFIED CUSTOMER
Te reciben con cordialidad y respeto,contestan tus preguntas y el servicio es de calidad
10/12/2025
Steven R. VERIFIED CUSTOMER
He did a great job walking me through everything providing a tip top experience.
10/12/2025
Arturo T. VERIFIED CUSTOMER
Bad service
10/12/2025
Svetla D. VERIFIED CUSTOMER
Thanks great service as always!!!
10/12/2025
Constance G. VERIFIED CUSTOMER
John provides excellent personalized service.He meets you at your car and finds out what your concerns about your car are. He also checks previous servicing to see if anything needs to be followed up on this visit. He checks in with you with updates on your car and when service completed he talks to you about everything that was done. He also lets you know prior to the work the cost. I have complete confidence in the work his team does.
10/12/2025
Robert G. VERIFIED CUSTOMER
Ms Ochoa is an exceptional service rep and I would be happy to have her
handle any service needs I might have in the future.
10/11/2025
Anthony C. VERIFIED CUSTOMER
Francisco (Aka Frank) truly was an exemplary service manager! He provided timely updates and helped me prioritized what needed to be done. He is an asset to your team. Thank you
10/11/2025
Lac D. VERIFIED CUSTOMER
I am happy with your services … thank you so much …