I have many years going to south coast toyota and ever sense I've met Ana Ochoa she has Been very helpful and nice.
10/17/2025
Farhad F. VERIFIED CUSTOMER
Ray was very knowledgeable, curtious and friendly. I am 100% satisfied with ray.
10/17/2025
Dan G. VERIFIED CUSTOMER
Ana is the BEST!
10/17/2025
Ryan C. VERIFIED CUSTOMER
Ray was great. Appreciated his knowledge and communication!
10/16/2025
Christine G. VERIFIED CUSTOMER
I brought my car in for a routine maintenance which would have taken 90 minutes, however, it was recommended for the hydraulic brake fluid to be replaced. Estimated wait time was three hours. I agreed to the service and I said I would wait for the vehicle. At 11:30, service person casually tells me it will be ready at 1:30. I expressed my dissatisfaction. Service person told me I could take an Uber. My reply was why would I do that to turn around and come back. Had he told me at 9:00 am when I brought the car in I would have. Car was ready at 12:20. I take umbrage at being taken advantage because I am viewed as an old woman who will not be heard. Perhaps someone will listen in Plano
10/16/2025
Lenny T. VERIFIED CUSTOMER
Ana was very informative throughout the whole process / Service
job well done
10/16/2025
Katie K. VERIFIED CUSTOMER
Stephanie was fantastic. She kept us informed on everything that was going on and was very helpful. I really appreciate all her hard work.
10/16/2025
Zack M. VERIFIED CUSTOMER
Stephanie was wonderful
10/16/2025
David C. VERIFIED CUSTOMER
Raymond has done an amazing job once again. He has been very professional and on top of it when it comes to what is going on with my service. He always goes the extra mile to answer any questions and makes sure that I understand as well. Very pleased with his work ethic and standards in the service industry.
10/16/2025
Michael C. VERIFIED CUSTOMER
This the third time I have been asked / bother about a trade appraisal offer. Enough already.
10/16/2025
Neda S. VERIFIED CUSTOMER
He was great and went above and beyond really grateful to him
10/16/2025
Rebecca L. VERIFIED CUSTOMER
John was very professional and polite.
10/15/2025
Essie C. VERIFIED CUSTOMER
Everything went ok
10/15/2025
Roxanne H. VERIFIED CUSTOMER
Although the representative was very professional in her approachwith me, was skilled, and effective, she wore an amount of cologne/perfume that was readily smelled by anyone near. As I have an allergy to cologne, I immediately began to sneeze and began to get a headache; I had to remove myself from her office, resulting in my having to stand outside in the cold and rainy wind, while waiting to sign paperwork. It was quite uncomfortable and I told her I had to go into the lounge as I was so cold. She was supportive and helpful; however, it would be greatly appreciated if your employees could refrain from wearing large amounts of cologne that can readily be smelled by anyone near. I am not the only person with sensitivity to cologne and, as well, smelling that way in the workplace does not present as professional.
I have always gotten good service at SC Toyota and want to continue to have my car serviced with you. Thank you! Roxanne H
10/15/2025
Catlin T. VERIFIED CUSTOMER
Ray was very nice and professional. He did a great job helping us out
10/15/2025
Jonah G. VERIFIED CUSTOMER
Ray was great. Didn’t try to sell me more than what I wanted. Got the oil change done and sent me on my way.
10/15/2025
Martin B. VERIFIED CUSTOMER
Very good
10/15/2025
Tori M. VERIFIED CUSTOMER
Ana was great and very helpful! She gave me easy instruction and offered assistance if I had any questions while waiting.
10/15/2025
Celia Q. VERIFIED CUSTOMER
He was great to work with! Friendly, helpful and efficient. Thank you!
10/14/2025
Micky M. VERIFIED CUSTOMER
I completely trust South Coast Toyota with the service they always give me. The people are always so courteous and let you know periodically the status of the service. There waiting room is very comfortable.