They got us in quickly, Frank did a great job of explaining what was wrong and then guiding us through the fixes and the costs and then the work got done ahead of schedule.
10/20/2025
Anthony A. VERIFIED CUSTOMER
Never got my Uber credit, waited for an uber for a long time but ended up getting a ride to be picked up and dropped off.
10/20/2025
Hector M. VERIFIED CUSTOMER
Thank you Ray for your help! Really appreciate you going above the normal. Would send people to you for any service needs.
10/20/2025
Bryan W. VERIFIED CUSTOMER
Service was fast and well done. No complaints
10/19/2025
Josh P. VERIFIED CUSTOMER
John was great
10/19/2025
Zack S. VERIFIED CUSTOMER
Stephanie was the best very knowledgeable
10/19/2025
Ryan K. VERIFIED CUSTOMER
Thanks for the great service John!
10/19/2025
Catherine D. VERIFIED CUSTOMER
Ray was awesome! He explained what the recall on my car was for and gave me an estimated time on when the service was going to be done but I was out of there over an hour ahead of time! Thanks Ray!
10/18/2025
Rebecca S. VERIFIED CUSTOMER
Ray was very attentive of the customer service while waiting for my car to get service done. He was transparent about the wait time and made my appointment smooth.
10/18/2025
Lidia R. VERIFIED CUSTOMER
I’m happy with the service. Thank you
10/18/2025
Marina Y. VERIFIED CUSTOMER
Clear and efficient
10/18/2025
David K. VERIFIED CUSTOMER
Ana takes care of all my needs to make sure my 4Runner runs perfectly.
So many times when repairs were needed, she got me in and provided a loaner car so I wouldn’t be stranded. Hats off to her and the rest of the guys in service and Vuong who is pretty amazing also. Thank you South Coast for being there.
10/18/2025
Robert M. VERIFIED CUSTOMER
Looking forward to an honest appraisal and looking forward to design changes on new sienna vehicles.
10/18/2025
Jon P. VERIFIED CUSTOMER
Service continues to be stellar.
Thanks.
10/17/2025
Michael A. VERIFIED CUSTOMER
The vehicle drop off and pick up experience was excellent. A service advisor came to me promptly reviewed the maintenance history of my Toyota Tundra and made recommendations and provide an estimate promptly. The communication and expectations were a match. Upon pick up the invoice payment process and vehicle retrieval with an orange pick up ticket worked flawlessly. I was impressed with these processes. As a lean six sigma trained professional I could appreciate Toyota University’s Kaizen quality processes at work.
10/17/2025
Harry &. VERIFIED CUSTOMER
Ray was wonderful, very clear in his explanations, and he has a very positive vibe! Excellent service!
10/17/2025
Victoria R. VERIFIED CUSTOMER
The service advisor Ana Ochoa did not inform me that there were other repairs they would recommend and for the amount of time they had my truck they could have repaired everything else. So your company lost money.