He was very nice and very careful and explained everything to me
2/5/2026
Laura S. VERIFIED CUSTOMER
Trevor was polite. Service was efficient. Came in under budget! And the cashier was the best! Thank you! Will be back of needed. Thanks!
2/5/2026
Mike H. VERIFIED CUSTOMER
Timely and simple service
All was a good experience
2/4/2026
Glenn B. VERIFIED CUSTOMER
Provided delivery of service much faster than originally requested which resulted in a huge logistic relief for me - great customer service! Well done.
2/4/2026
Jim E. VERIFIED CUSTOMER
Great job
2/3/2026
Nathan J. VERIFIED CUSTOMER
Ordered tire rotation. Front right tire was 5psi less than all others before I brought it in. It’s the same after a supposed tire rotation.
2/1/2026
Linda T. VERIFIED CUSTOMER
Got taken care of immediately, and professionally.
1/31/2026
William D. VERIFIED CUSTOMER
Tip top service thank you!
1/29/2026
Roman R. VERIFIED CUSTOMER
Trevor, thank you so much for your good work!
1/29/2026
Mike L. VERIFIED CUSTOMER
I understand they may have needed to get things out of my glove box but they left everything a mess in the front seat. Also my steering wheel was left heavily soiled and oily. Other related issue with the text messaging. I have now asked FOUR times for the main number for our service to be my husband Mike at ****-****-xxxx. Even when we came in and paid the bill (which was also $90 more than the estimate) I spoke with a nice woman who understood the problem and I thought she fixed it. However, this survey still came to my number (Kristine ****-****-xxxx) The car runs great and was completed in a timely manner so I am grateful for that part.
1/29/2026
Nancy K. VERIFIED CUSTOMER
The level of communication was very different from previous experiences. I have alwaybys followed closely from each visit the recommendations from that visit. Yesterday I didnt feel I got a good explanation or understanding of why and what was
1/28/2026
Candace N. VERIFIED CUSTOMER
Trever was kind and professional but this is my second time coming here for service. I BOUGHT my car here. After that the service men are rude, not helpful unprofessional and I am starting to believe low key racist. They were very short with me. Over the phone and in person. I won't be back.
1/27/2026
Jan M. VERIFIED CUSTOMER
Thank you so much for your understanding and helping my Subaru!
1/25/2026
Jerri B. VERIFIED CUSTOMER
Staff was very friendly and did an excellent job. I’d definitely recommend to friends and family. Thank you.
1/25/2026
Samantha J. VERIFIED CUSTOMER
Amber was very nice, friendly, and helpful! This was my first time bringing in my car for servicing and Amber made the appointment easy and worry free. The service center team were super fast and my car was finished quickly. Very good service!! Also, the lobby area is very nice! ????
1/24/2026
April O. VERIFIED CUSTOMER
Amber was very kind and understanding in an upsetting situation for me. She was excited for me when the problem I had with my car was much less than I had thought it would be. She was knowledgeable and very helpful as well.
1/24/2026
Harry B. VERIFIED CUSTOMER
Good job!
1/24/2026
Kendall B. VERIFIED CUSTOMER
Great work and timely
1/23/2026
Trent Y. VERIFIED CUSTOMER
Great customer service! Friendly people all around! Thank you!
1/23/2026
Jonathon J. VERIFIED CUSTOMER
Cabin air filter now makes loud clicking noise when the heat is on. This happened last time Heart City checked that too.