Thank you for informing me promptly regarding thw work my car needed to have done. Very good service.
2/13/2026
Philip M. VERIFIED CUSTOMER
Great fast service every time.
2/12/2026
Terry S. VERIFIED CUSTOMER
You all do a great job!! Thank you!
2/10/2026
Betty B. VERIFIED CUSTOMER
Amber in the service department is an asset to your company! She’s very helpful, upbeat & positive.
Thank you
Betty B
2/10/2026
Daniel S. VERIFIED CUSTOMER
Amber was very good at what she did.
The technician that did the work missed a few things, was missing a valve stem cap, not all of the items were returned to the glove box after changing the cabin filter and some settings were changed on the information display that I needed help identifying.
All small things but you asked
2/8/2026
Jose M. VERIFIED CUSTOMER
Thanks for helping me to solve the issue with the car, very professional.
2/7/2026
Bonnie C. VERIFIED CUSTOMER
Thank you for all the service
2/7/2026
Kathleen O. VERIFIED CUSTOMER
Amber takes the time to go over all of the service points completed and explains what was done. She always greets me so kindly. And is never in a hurry to get me out the door. That's a big one in the customer service industry.
2/6/2026
Krysie S. VERIFIED CUSTOMER
Both Amber and Trevor have treated me with respect and as a human with intelligence, not just as a woman.
After everything I've experienced since October, I only trust this shop to do right by my SUV.
Please stay trustworthy and value those who are doing good by the Toyota name.
2/6/2026
Megan H. VERIFIED CUSTOMER
I did not receive the full cost of repairs prior to completion. Only listed the amount of what the part was. When speaking to the manager, he was dismissive and very vague about charges. I will not be returning to this location for repairs in the future. I’ve taken my car to the south bend location and it’s always been pleasant and they were always honest up front prior to work being completed.
2/6/2026
Jeffery K. VERIFIED CUSTOMER
Rick and the service team did a great job of keeping me informed and got me in and out in less than 45 minutes. Which, I greatly appreciate. However, I’m somewhat confused and frustrated with the email coupons I receive. I received three different emails and three separate days offering the same services at different prices. Then when I go to use one. I learned it only covers a portion of the actual transaction and you can only use one per visit. So, you have to weed through three emails to try to find the best deal. The whole thing is very confusing and very misleading.
Sincerely, Jeff Krusenklaus
2/5/2026
Gregory G. VERIFIED CUSTOMER
Great job by all involved!
2/5/2026
Jasmine B. VERIFIED CUSTOMER
He was very nice and very careful and explained everything to me
2/5/2026
Laura S. VERIFIED CUSTOMER
Trevor was polite. Service was efficient. Came in under budget! And the cashier was the best! Thank you! Will be back of needed. Thanks!
2/5/2026
Mike H. VERIFIED CUSTOMER
Timely and simple service
All was a good experience
2/4/2026
Glenn B. VERIFIED CUSTOMER
Provided delivery of service much faster than originally requested which resulted in a huge logistic relief for me - great customer service! Well done.
2/4/2026
Jim E. VERIFIED CUSTOMER
Great job
2/3/2026
Nathan J. VERIFIED CUSTOMER
Ordered tire rotation. Front right tire was 5psi less than all others before I brought it in. It’s the same after a supposed tire rotation.