I went in originally because a seal needed to get replaced.I had this by Hart. Plus, $5000.00 worth of other repairs they said i needed. About two months later I needed to come back because seal was leaking oil again.
After getting the work completed, I barely got home and warning. Lights came on my dashboard. I needed to go back the next day and they told me it was a oxygen sensor now this is a part that they were playing around near when they had to fix my seal..They charged me for the part, but not for labor. A week later guess what? Same warning lights are back on again! So this means I will need to go back there for the third time, hopefully to get my car fixed correctly! Really getting tired of returning for reworks
2/5/2024
Sara P. VERIFIED CUSTOMER
Amber was great! Friendly and helpful and explained the process because this was my first visit. I really appreciate the great service.
2/4/2024
Lomelly F. VERIFIED CUSTOMER
Thank you.
2/3/2024
Martin H. VERIFIED CUSTOMER
Martin H
2/2/2024
Mary L. VERIFIED CUSTOMER
Very costly but I choose the Toyota service over the local options because they know what they are doing.
2/2/2024
Daniel B. VERIFIED CUSTOMER
Great service at all levels. (Service personnel, mechanic, and cashier). Attention to detail and overall good experience.
2/1/2024
Philip L. VERIFIED CUSTOMER
I told him what was wrong and he still charged me with a diagnostic fee.
1/31/2024
Stephen H. VERIFIED CUSTOMER
Waiting area was very cold
1/31/2024
Corey W. VERIFIED CUSTOMER
Thank you
1/31/2024
Jay A. VERIFIED CUSTOMER
Still have not received vehicle
1/30/2024
Elizabeth M. VERIFIED CUSTOMER
Everything was great
1/28/2024
Greg K. VERIFIED CUSTOMER
Thank you for saving my trip to Virginia! Forever grateful!
1/27/2024
Elda Y. VERIFIED CUSTOMER
Ricky exceeded our expectations with his prompt and excellent service. Thanks!
1/26/2024
Armando G. VERIFIED CUSTOMER
Great service, thanks
1/26/2024
Ross K. VERIFIED CUSTOMER
Very happy with the way I was served. All personal I came in contact with were very professional.
1/26/2024
John G. VERIFIED CUSTOMER
Nice work on getting the issue fixed Heart City Service Team. Ricky was very helpful, informative, and friendly.
1/25/2024
Robert M. VERIFIED CUSTOMER
Too expensive for just a routine oil change. No other issues were involved.
1/25/2024
Mark B. VERIFIED CUSTOMER
Fast service. Very polite. Great job.
1/25/2024
Jen S. VERIFIED CUSTOMER
Bernie was amazing and extremely thorough with fixing our vehicle. He communicated with us throughout the process and went above and beyond to ensure things were done right. Thank you!!!