I know it is not in your control but am very dissatisfied with the auto start stop feature on the 2025 Rav 4. Wish there were a fix to disable this as it is hard on engine and the starter. Also it is a safety hazard if the battery is weak and car constantly stops at intersections and will not start again. I know there are aftermarket kits to disable this feature. I just dont wat to void the warranty. It is a shame Toyota does not offer a fix for this other than having to push a button every time the car is started.
3/4/2026
Mark S. VERIFIED CUSTOMER
I always get my prius service at heart city and I am always satisfied with the work that they do. Everyone seems to be helpful and friendly.
3/4/2026
William D. VERIFIED CUSTOMER
Muy profesionales, desde que compré mi Tacoma encongiado en ellos en todos mis servicios 100/10
3/3/2026
Karen C. VERIFIED CUSTOMER
Amber was wonderful .
3/3/2026
Doug'S Body. VERIFIED CUSTOMER
Keep Ricky Happy.
3/3/2026
Jennifer H. VERIFIED CUSTOMER
Your team took care of car needs in good time.
3/1/2026
James B. VERIFIED CUSTOMER
Ricky did a great job of acknowledging and explaining the trunk light issue with my car, and the under shroud issue beneath the car. While I don’t hold him responsible for the plastic shroud deformation under my car, I do hold Toyota responsible. That shroud should not be deformed and hanging down under my car. Especially a sport edition. It looks hillbilly. It takes away from the look of the car. Aside from that, Ricky Vargas did an excellent job. Toyota needs to look into the plastic shields under their vehicles.
2/28/2026
Linda S. VERIFIED CUSTOMER
None
2/28/2026
Melissa O. VERIFIED CUSTOMER
Everyone is awesome
2/28/2026
Sarah H. VERIFIED CUSTOMER
I really appreciate you getting my car looked at and fixed quickly. Thanks!
2/27/2026
Oliver N. VERIFIED CUSTOMER
Amber and the service team were excellent like always. I appreciate the thorough inspection and feel as though they have my best interest in mind. Thank you!
2/27/2026
Gracia H. VERIFIED CUSTOMER
Trevor was very helpful with first setting up my appointment over the phone & then providing important information about what to expect while there. Upon arrival, I was greeted by Trevor and gave clear and simple instructions. He had a very pleasant demeanor and seemed eager to assist me. Even when I had to come back because the wrong oil was put into my vehicle he made sure to make things right and didn’t charge me extra. I was very satisfied with my interactions. Thank you!
2/26/2026
Kathryn Y. VERIFIED CUSTOMER
Thank you for taking care of my vehicle so quickly.
2/26/2026
Mary B. VERIFIED CUSTOMER
Totally satisfied with service & courtesy from the moment of arriving & paying for service.
2/26/2026
Betty M. VERIFIED CUSTOMER
From the time I called and scheduled my appointment with Heart City Toyota until I walked out the door I was extremely impressed and satisfied with what I was told. No one tried to sell me on more needed service that I didn’t already know my car needed. The technician who talked to me and pulled up my information in the computer was friendly, knowledgeable and professional. The actual technician assigned to me had the same qualities. The other person I interacted with was the lady in the office who checked me out and took my payment. She was just as friendly and professional.