Put wrong mileage on paperwork and window sticker. If I’m gonna pay as much as I did, everything should be looked over correctly.
1/4/2024
Brenda G. VERIFIED CUSTOMER
I appreciated very much the ready response to my issue, a dead battery. I was grateful that my car could be fixed so promptly and Ricky was so helpful answering all my questions. It was worth the extra $ to have it towed all the way from Goshen to Elkhart! I appreciated the transportation back to pick the fixed car up as well! Thanks a ton!
1/4/2024
Donald K. VERIFIED CUSTOMER
Amber was great as she took my vehicle and investigated for any potential problem with my battery intallation for 0urposes of a recall while I waited comfortably. Thank you
1/4/2024
Thomas G. VERIFIED CUSTOMER
I know they tried to find the problem of my hatch not working properly 20 times but how will it ever get fixed. It has happened several times for me and is becoming more frequent.
1/3/2024
Donald M. VERIFIED CUSTOMER
Very satisfied with your service and the service manager that assisted me,very knowledgeable. Thank you
1/3/2024
James D. VERIFIED CUSTOMER
Thank you!
1/3/2024
Tatyana S. VERIFIED CUSTOMER
Thank you!!!
12/30/2023
Jennifer R. VERIFIED CUSTOMER
I loved the video and pics from the tech!
I just couldn’t hear him very well. Amber was super nice.
12/30/2023
Christian C. VERIFIED CUSTOMER
Quick and easy process. No complaints.
12/30/2023
Joe S. VERIFIED CUSTOMER
Service was performed in the same thorough and timely manner As always. Professional and courteous staff including the delivery driver. Will be back again.
12/29/2023
Matthew T. VERIFIED CUSTOMER
You said 1 question.
12/28/2023
The Larry. VERIFIED CUSTOMER
Was impressed with the way I was able to see the video of the different parts of my car as it was being serviced.
12/28/2023
David P. VERIFIED CUSTOMER
You charge WAY too much for wiper blade replacement.
12/28/2023
Phillip L. VERIFIED CUSTOMER
The actual service and estimate was as described when bringing in.
12/28/2023
Richard V. VERIFIED CUSTOMER
Very courteous and quick service!
12/28/2023
Javier J. VERIFIED CUSTOMER
It was a quick trip. The videos were great
12/27/2023
Barbara J. VERIFIED CUSTOMER
I love all at Heart City Toyota, stellar servive and people. Thank you!
12/23/2023
Carol C. VERIFIED CUSTOMER
I absolutely loved the videos that Ricky made. He sounds like he loves his job! I loved being contacted by text that my car was ready and then that the bill was ready. Wish there were cookies available in the waiting room.
12/23/2023
Don S. VERIFIED CUSTOMER
Amber was very helpful and friendly. We enjoyed working with her.