John is very nice and caring explained very thing to me so I understood him very well
1/10/2024
Leon B. VERIFIED CUSTOMER
Was extremely happy with the service Bernie gave me. Thank you so much for everything you guys did.
1/10/2024
Leon B. VERIFIED CUSTOMER
Was extremely happy with the service Bernie gave me. Thank you so much for everything you guys did.
1/10/2024
Lilee R. VERIFIED CUSTOMER
Wipers were never inspected, windshield wiper fluid was not filled, glove compartment was hanging open.
1/10/2024
Brian E. VERIFIED CUSTOMER
I would like to know what the payments would be on a lease for that red Prius you have on the lot or one that I choose to have for me, I love the paint color but the interior is not for kids lol. I would rather have a black interior. As far as the service was I could only ask that the shuttle driver be a little more prompt, because I was late for work yesterday. The service was really good and I really couldn’t ask for anything else.
1/9/2024
Ryan M. VERIFIED CUSTOMER
The information I was given about my tires being at four was incorrect. I went to my tire store and they said that was six or seven.
For sure I don’t know what bulbs were replaced on my car. In the past old Parts used to be brought to me showing me that they need replaced. None of this was on the video that was sent to me either.
Amber was pleasant. The information that she was given from the technician was sketchy at best.
1/9/2024
Ricky V. VERIFIED CUSTOMER
Great service . No complaints
1/9/2024
Mervin M. VERIFIED CUSTOMER
Very friendly and such amazingly supportive person!! Thank you!
1/7/2024
Judy F. VERIFIED CUSTOMER
I always have a great experience at Heart City! Everyone is very professional & knowledgeable. Amber Watson was very courteous & answered my questions. Thank you, Amber & everyone at Heart City!
1/6/2024
Douglas S. VERIFIED CUSTOMER
I was very happy with how fast they was able to get to my truck but there was oily finger prints on the outside and on the inside of my vehicle. If they could, please wipe off any finger prints next time. The people I talked to were a great group of people. I will be back Thank you for everything Douglas S
1/5/2024
James D. VERIFIED CUSTOMER
We appreciate your expertise
1/5/2024
Ed C. VERIFIED CUSTOMER
Put wrong mileage on paperwork and window sticker. If I’m gonna pay as much as I did, everything should be looked over correctly.
1/4/2024
Brenda G. VERIFIED CUSTOMER
I appreciated very much the ready response to my issue, a dead battery. I was grateful that my car could be fixed so promptly and Ricky was so helpful answering all my questions. It was worth the extra $ to have it towed all the way from Goshen to Elkhart! I appreciated the transportation back to pick the fixed car up as well! Thanks a ton!
1/4/2024
Donald K. VERIFIED CUSTOMER
Amber was great as she took my vehicle and investigated for any potential problem with my battery intallation for 0urposes of a recall while I waited comfortably. Thank you
1/4/2024
Thomas G. VERIFIED CUSTOMER
I know they tried to find the problem of my hatch not working properly 20 times but how will it ever get fixed. It has happened several times for me and is becoming more frequent.
1/3/2024
Donald M. VERIFIED CUSTOMER
Very satisfied with your service and the service manager that assisted me,very knowledgeable. Thank you
1/3/2024
James D. VERIFIED CUSTOMER
Thank you!
1/3/2024
Tatyana S. VERIFIED CUSTOMER
Thank you!!!
12/30/2023
Jennifer R. VERIFIED CUSTOMER
I loved the video and pics from the tech!
I just couldn’t hear him very well. Amber was super nice.