Nicole facilitated the service on my car, keeping me informed of issues and progress.
1/16/2024
Deborah E. VERIFIED CUSTOMER
I drove straight home on Friday. Since it’s cold I figured I should start it. Started right up and after a few minutes the same lights came on. I had you clean the fuel line and I’m not sure that wasn’t caused when you dropped the gas tank. I live on $1100 social security and maybe I need to try a different mechanic. Hard to trust anyone any more
1/14/2024
Maria V. VERIFIED CUSTOMER
Thanks for the service good job
1/13/2024
Allan J. VERIFIED CUSTOMER
Thanks for getting me in without an appointment and the valet service to the rental agency was much appreciated.
1/13/2024
Mayra R. VERIFIED CUSTOMER
Very good service I called for an appointment and I get me it next day I’m happy because we not have much time ????????????
1/13/2024
Karen H. VERIFIED CUSTOMER
It was excellent timely & professional service.
1/12/2024
Marion W. VERIFIED CUSTOMER
Very satisfied.fast efficient and good I hope
1/12/2024
Terry C. VERIFIED CUSTOMER
That was the last time I will ever visit your dealership.
1/10/2024
Robyn A. VERIFIED CUSTOMER
Thanks for your help with everything.
1/10/2024
Beatrice E. VERIFIED CUSTOMER
John is very nice and caring explained very thing to me so I understood him very well
1/10/2024
Leon B. VERIFIED CUSTOMER
Was extremely happy with the service Bernie gave me. Thank you so much for everything you guys did.
1/10/2024
Leon B. VERIFIED CUSTOMER
Was extremely happy with the service Bernie gave me. Thank you so much for everything you guys did.
1/10/2024
Lilee R. VERIFIED CUSTOMER
Wipers were never inspected, windshield wiper fluid was not filled, glove compartment was hanging open.
1/10/2024
Brian E. VERIFIED CUSTOMER
I would like to know what the payments would be on a lease for that red Prius you have on the lot or one that I choose to have for me, I love the paint color but the interior is not for kids lol. I would rather have a black interior. As far as the service was I could only ask that the shuttle driver be a little more prompt, because I was late for work yesterday. The service was really good and I really couldn’t ask for anything else.
1/9/2024
Ryan M. VERIFIED CUSTOMER
The information I was given about my tires being at four was incorrect. I went to my tire store and they said that was six or seven.
For sure I don’t know what bulbs were replaced on my car. In the past old Parts used to be brought to me showing me that they need replaced. None of this was on the video that was sent to me either.
Amber was pleasant. The information that she was given from the technician was sketchy at best.
1/9/2024
Ricky V. VERIFIED CUSTOMER
Great service . No complaints
1/9/2024
Mervin M. VERIFIED CUSTOMER
Very friendly and such amazingly supportive person!! Thank you!
1/7/2024
Judy F. VERIFIED CUSTOMER
I always have a great experience at Heart City! Everyone is very professional & knowledgeable. Amber Watson was very courteous & answered my questions. Thank you, Amber & everyone at Heart City!
1/6/2024
Douglas S. VERIFIED CUSTOMER
I was very happy with how fast they was able to get to my truck but there was oily finger prints on the outside and on the inside of my vehicle. If they could, please wipe off any finger prints next time. The people I talked to were a great group of people. I will be back Thank you for everything Douglas S