I went in originally because a seal needed to get replaced.I had this by Hart. Plus, $5000.00 worth of other repairs they said i needed. About two months later I needed to come back because seal was leaking oil again.
After getting the work completed, I barely got home and warning. Lights came on my dashboard. I needed to go back the next day and they told me it was a oxygen sensor now this is a part that they were playing around near when they had to fix my seal..They charged me for the part, but not for labor. A week later guess what? Same warning lights are back on again! So this means I will need to go back there for the third time, hopefully to get my car fixed correctly! Really getting tired of returning for reworks
2/5/2024
Sara P. VERIFIED CUSTOMER
Amber was great! Friendly and helpful and explained the process because this was my first visit. I really appreciate the great service.
2/4/2024
Lomelly F. VERIFIED CUSTOMER
Thank you.
2/3/2024
Martin H. VERIFIED CUSTOMER
Martin H
2/2/2024
Mary L. VERIFIED CUSTOMER
Very costly but I choose the Toyota service over the local options because they know what they are doing.
2/2/2024
Daniel B. VERIFIED CUSTOMER
Great service at all levels. (Service personnel, mechanic, and cashier). Attention to detail and overall good experience.
2/1/2024
Philip L. VERIFIED CUSTOMER
I told him what was wrong and he still charged me with a diagnostic fee.
1/31/2024
Stephen H. VERIFIED CUSTOMER
Waiting area was very cold
1/31/2024
Corey W. VERIFIED CUSTOMER
Thank you
1/31/2024
Jay A. VERIFIED CUSTOMER
Still have not received vehicle
1/30/2024
Elizabeth M. VERIFIED CUSTOMER
Everything was great
1/28/2024
Greg K. VERIFIED CUSTOMER
Thank you for saving my trip to Virginia! Forever grateful!
1/27/2024
Elda Y. VERIFIED CUSTOMER
Ricky exceeded our expectations with his prompt and excellent service. Thanks!
1/26/2024
Armando G. VERIFIED CUSTOMER
Great service, thanks
1/26/2024
Ross K. VERIFIED CUSTOMER
Very happy with the way I was served. All personal I came in contact with were very professional.
1/26/2024
John G. VERIFIED CUSTOMER
Nice work on getting the issue fixed Heart City Service Team. Ricky was very helpful, informative, and friendly.
1/25/2024
Robert M. VERIFIED CUSTOMER
Too expensive for just a routine oil change. No other issues were involved.