LC Toyota was wonderful. It was difficult to find what was wrong with my car. But Mathew Hicks and mechanic ( think his name was Wilson) worked so hard to make things easier for me while getting the problem solved. Everyone at Toyota met me with a smile and was so pleasant to deal with. I highly recommend Lake Charles Toyota service department.
2/19/2026
Kacie O. VERIFIED CUSTOMER
Excellent experience today. He took time to explain what was done on my car, what looked good, and what to keep an eye on in the future. No pressure, just straightforward information and great customer service. I’d be happy to work with him again.
2/19/2026
Darrell M. VERIFIED CUSTOMER
Everything good
2/18/2026
Patricia S. VERIFIED CUSTOMER
Quick service and pleasant representative
2/18/2026
Theodore A. VERIFIED CUSTOMER
Very informative and courteous
2/18/2026
Laurie K. VERIFIED CUSTOMER
Brandt did a great service for us. Hope to comeback again and work. In the futurePlease cal me at ****-****-xxxx
2/18/2026
Thyra S. VERIFIED CUSTOMER
Communication was definitely a problem. It took 3 days to get the work done -- which was exasperating. But everyone was very courteous and helpful (especially the ladies at the appt. desk and the men in Customer Service (Tony and Jeremy)-- and of course I really appreciated them letting me have a loaner while mine was in the shop. Thank you.
2/18/2026
Harold D. VERIFIED CUSTOMER
Great Job
2/18/2026
Sinnasamy N. VERIFIED CUSTOMER
Michael Guillory has helped me with the maintenance of my three vehicles throughout my business association since 2013. He is one of the best and the vehicles have been well maintained.
2/18/2026
Kimberly M. VERIFIED CUSTOMER
Y’all are lucky to have Matt. He does an excellent job.
2/18/2026
Robert J. VERIFIED CUSTOMER
Great service, very professional staff.
2/18/2026
Antoinette P. VERIFIED CUSTOMER
He did great work he kept me updated the whole time I was there. Always satisfied with Lake Charles Toyota.
2/18/2026
Katrina A. VERIFIED CUSTOMER
I am a female and I think most of us feel hesitant to do any kind of car maintenance for fear of getting taken advantage of. I never felt that way while visiting Lake Charles Toyota for maintenance to my CHR. LC Toyota always has a welcoming atmosphere and today was no exception. Great service. Friendly atmosphere. This is why my family chooses Lake Charles Toyota. Thanks!