Mr Hicks is an excellent associate and very pleasant to his customers. I appreciate his pleasant personality.
3/21/2026
Aminah P. VERIFIED CUSTOMER
Love the free concessions while I wait! I trust Matt Hicks! Quick and efficient!
3/21/2026
Billy E. VERIFIED CUSTOMER
Andrea is always great.
3/21/2026
Candace T. VERIFIED CUSTOMER
Brandt took great care of me. I feel very comfortable trusting my vehicle service needs with Lake Charles Toyota.
3/21/2026
Jared S. VERIFIED CUSTOMER
Got a text to approve a tire leak and rotation. Waited another 2 hours and never got a text about the truck being ready. Finally asked guest services about my Tundra and he found out it was ready long before. Not a huge deal but the text notifications or lack there of can be a point of failure. LC Toyota is still top notch in my book.
3/21/2026
Charles R. VERIFIED CUSTOMER
Professional service every visit
3/21/2026
Traci G. VERIFIED CUSTOMER
Matthew Hicks is a great communicator. He is always kind and knowledgeable
3/21/2026
Linda F. VERIFIED CUSTOMER
Matthew Hicks is a really good guy. He is an asset to your team.
3/21/2026
Lacey D. VERIFIED CUSTOMER
Matthew was great! He was so helpful. I will be returning for all of my vehicle service needs
3/21/2026
Shannon J. VERIFIED CUSTOMER
Great service
3/20/2026
Linda C. VERIFIED CUSTOMER
Excellent service.
3/20/2026
Mary S. VERIFIED CUSTOMER
Fast and dependable service and very polite also. All was perfect!!
3/20/2026
Joshua B. VERIFIED CUSTOMER
Very satisfied she greeted us a soon as we checked in!!! Would also like to add This is one of the quickest oil changes we have had compared to other visits!
Only complaint is I wish yall would bring back the shuttle service
3/20/2026
Elizabeth K. VERIFIED CUSTOMER
One of the reasons that I buy from Toyota is because of the service dept. I was very disappointed to find out that y’all no longer give people rides to work. That helped me out so much over the years.
Angela did a great job.
3/20/2026
Leland M. VERIFIED CUSTOMER
I like your free oil change and Brandt was great and very helpful.
However your services are very expensive.
I would use you more if you were more reasonable in your charges.
3/20/2026
Amy Q. VERIFIED CUSTOMER
Barton is wonderful!
3/20/2026
Mitchell K. VERIFIED CUSTOMER
Thank for always going the extra mile ..
3/19/2026
Marilyn B. VERIFIED CUSTOMER
It’s always a pleasure working with Matt and his team in the service department.
3/19/2026
Evelyn S. VERIFIED CUSTOMER
Recieved some good recommendations ????
3/19/2026
Brenda B. VERIFIED CUSTOMER
The service Annie provided was wonderful! She was courteous, knowledgeable,and thorough. She's an "A-Teamer".