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Real Reviews from VERIFIED CUSTOMERS
Rahim L. VERIFIED CUSTOMER
Last time I took vehicle 4 hrs not fixed Today took vehicle 8 hrs still issue not fixed Ridiculous service Not appreciated atall
2/12/2026
Barbara L. VERIFIED CUSTOMER
Very helpful and I'm always satisfied with the service he gives.
2/12/2026
Brenda H. VERIFIED CUSTOMER
She was very professional and very polite and attentive.
2/12/2026
Alesia C. VERIFIED CUSTOMER
I didn’t understand why the safety recall got in the way of the state inspection. I’ll be going to our local station to get my inspection since it is way past due. The work for the safety recall will take several hours so I could not get that done today. Will have to schedule that.
2/12/2026
Julia V. VERIFIED CUSTOMER
Thank you did a wonderful job
2/12/2026
Eva R. VERIFIED CUSTOMER
Thank you
2/11/2026
Donna D. VERIFIED CUSTOMER
It would’ve been nice after you changed the tire sensor that you air up all four of the tires instead, I had to go somewhere else to get this done because of the sensor
2/11/2026
Stephen P. VERIFIED CUSTOMER
Baron took care of getting my new Corolla Cross repaired and back to me in a timely fashion. Thank you for your hard work
2/11/2026
Nghia D. VERIFIED CUSTOMER
This was my first visit to Toyota of Lake Charles, and Brandt made a great impression. He was friendly, professional, and easy to work with. I appreciated the smooth experience.
2/11/2026
Vicente C. VERIFIED CUSTOMER
???? % satisfied
2/11/2026
Don F. VERIFIED CUSTOMER
Quick professional service.
2/11/2026
Lauren B. VERIFIED CUSTOMER
Every time I have scheduled a service with Gavan, I have been in and out within 20 minutes!
2/11/2026
Caleb P. VERIFIED CUSTOMER
I have a good Service Advisor
2/11/2026
Tara H. VERIFIED CUSTOMER
I certainly appreciate that Ms. Andrea Chiasson is very knowledgeable about the history, current needs, and upcoming services applicable to my 2015 Camry. For that level of professionalism, Geaux Sales!
2/10/2026
Andrea F. VERIFIED CUSTOMER
Very smooth experience!!!
2/10/2026
Mary A. VERIFIED CUSTOMER
Clay is very informative and quick! Best service manager every
2/10/2026
Selina J. VERIFIED CUSTOMER
Michael was very helpful and explained everything he was doing. Even though they couldn’t find the problem out when the stereo goes out I’ll bring it back in
2/10/2026
David W. VERIFIED CUSTOMER
I always us Michael as my service advisor. I've had another one be advisor but I wasn't....happy.
2/10/2026
Brett R. VERIFIED CUSTOMER
As always Michael does a great job. I have been requesting him as my service advisor for some time now.
2/10/2026
Timothy D. VERIFIED CUSTOMER
Very efficient.
2/10/2026