Andrea was very informative and answered all my questions. She took care of all my needs. I also want to thank the staff that works with the tires and accessories: I needed a quote on some side rails and the guy gave me the quote right away. I also spoke to two other staff members in the same area and they were very kind and helpful. Thank you all for your wonderful service.
2/5/2026
William D. VERIFIED CUSTOMER
Courteous, knowledgeable. Toyota service staff is a major strength of their business
2/5/2026
Bradley F. VERIFIED CUSTOMER
Quick curtious service.
2/5/2026
Kathryn V. VERIFIED CUSTOMER
Always well taken care of with Matthew, knowledgeable and polite
2/5/2026
Nathan S. VERIFIED CUSTOMER
Clay made the whole process easy. He was quick to call with a quote, and assisted through the entire process. He was wonderful to work with.
2/5/2026
Lloyd F. VERIFIED CUSTOMER
Friendly & very knowledgeable
professionals! Thank you for the
excellent service!
2/5/2026
Terry B. VERIFIED CUSTOMER
Keep Clay!
2/5/2026
Karen D. VERIFIED CUSTOMER
The best service I love my experience with Toyota. Matt is the best!!!
2/5/2026
Annie G. VERIFIED CUSTOMER
As always, Toyota agents took care of my car service & me.
2/4/2026
Odies J. VERIFIED CUSTOMER
MIKE Guillory and Team are SUPERB I would not have another!
2/4/2026
Mark B. VERIFIED CUSTOMER
Brant and the rest of the staff was great!
2/4/2026
Jeffrey L. VERIFIED CUSTOMER
Very professional and informative
Thanks
2/4/2026
Victor W. VERIFIED CUSTOMER
I am always very satisfied with the service we receive at Lake Charles Toyota. Matt is excellent at coordinating the service team's efforts to meet all our needs. I trust his advice completely and recommend the entire team at Lake Charles Toyota for your complete car experience.
2/3/2026
Beth B. VERIFIED CUSTOMER
Best service advisor I have ever worked with.
2/3/2026
William M. VERIFIED CUSTOMER
A tire rotation took the better part of three hours!! I had to return to the dealership later in the day to have the cars “maintenance required” alert reset. Worst experience at a Toyota dealership that I have ever experienced.
2/3/2026
Cynthia J. VERIFIED CUSTOMER
Very understanding and polite
2/3/2026
Lynda H. VERIFIED CUSTOMER
All went very smoothly and quickly!
2/3/2026
Katherine B. VERIFIED CUSTOMER
Im always treated well by Matt and lake charles toyota staff!
2/3/2026
Nick B. VERIFIED CUSTOMER
Michael always takes care of everything. Very satisfied.
2/3/2026
Carolyn W. VERIFIED CUSTOMER
He is wonderful. Mrs. Sandy was the one I dealt with for years. When I met Mr. Batton I felt the same ease I felt with Mrs. Sandy. I am glad when I ho for service I have again someone who is competent and I am comfortable with.