He was very professional and honest about the repairs that is needed for vehicle
3/10/2026
Sandra J. VERIFIED CUSTOMER
Mr. Nunez was professional and kept me informed.
3/10/2026
Dewey L. VERIFIED CUSTOMER
Car inspection. She was nice
3/10/2026
Lancon Engineers. VERIFIED CUSTOMER
Andrea did a great job getting my car scheduled this morning and ready in time to make my doctors appointment.
Ellen Lancon
3/10/2026
John M. VERIFIED CUSTOMER
Thank you to Matt and the entire Lake Charles Toyota team on a job well done
3/10/2026
Shawn P. VERIFIED CUSTOMER
I have nothing but good to say about my experiences at Toyota service department so far. Everytime I go excellent service is provided!
3/10/2026
Veronica A. VERIFIED CUSTOMER
Excellent Service
3/8/2026
Delana B. VERIFIED CUSTOMER
Always have been satisfied
3/8/2026
Cullen S. VERIFIED CUSTOMER
Quick, efficient, and sweet! Thank you!
3/8/2026
Seth L. VERIFIED CUSTOMER
Excellent service from start to finish. Very pleased, wonderful customer service.
3/8/2026
Sheryl W. VERIFIED CUSTOMER
Very nice and professional. Very pleased with this visit.
3/8/2026
**** C. VERIFIED CUSTOMER
Amazing service from Michael and the whole team. Truly felt like family.
3/8/2026
Jonathan G. VERIFIED CUSTOMER
My truck had a fuel injection issue the entire time I’ve owned and I’m so happy I brought it to y’all because I know I can trust that the issue will be fixed.
3/8/2026
Dale R. VERIFIED CUSTOMER
Toyota did not accomplish what I needed accomplished.
3/7/2026
Connee R. VERIFIED CUSTOMER
Very nice and professional!
3/7/2026
Jacob T. VERIFIED CUSTOMER
Gavan Guillory handled my oil change at Lake Charles Toyota and he made it super easy. The wait wasn’t bad, he explained things clearly, asked if I had questions after. Great attitude, solid guy. I’d go back just for his service. Thanks, Gavan!
3/7/2026
Rawl B. VERIFIED CUSTOMER
The LCT service department is the only one I’ve used since owning my vehicle that should say a lot
Cheers RKB.
3/7/2026
Mary M. VERIFIED CUSTOMER
The girl handling me was not very friendly and I felt like she didn’t really enjoy her job. She was polite but just not very friendly
3/7/2026
Cheryl B. VERIFIED CUSTOMER
I waited 4 hrs and my car sat in parking lot ..I arrived at 8 at 9 we agreed to some services , since my car was at 100k miles …about 1500.00 worth but after 4 hrs and my vehicle still hadn’t begun with a excuse of motor having to be completely cool (I think sitting there for 4 1/2 hrs it was plenty cool ) I cancelled all remaining service . Was charged for something I didn’t request or agree to (headlight restoration ) I’d never had agreed to it bc my husband had recently done it himself by purchasing a kit ..I was so angry I paid the bill and left bc otherwise I’d have lost my **** !!
3/7/2026
Yamen S. VERIFIED CUSTOMER
Ryan, Matt and the whole team where great and went above and beyond to make sure I am taking care off! I appreciate it gentlemen .